Software Engineering SMTS

Agents and LLMs are a fast evolving technology. Einstein GPT Team within AI Platform is building platform services needed to spearhead LLM technology to support Agentforce and AI apps within Salesforce CRM clouds. As a team deeply embedded in LLM infrastructure, we are looking for backend Software engineer, who enjoys a fast-paced environment, can deliver incrementally, and think creatively. You will work on cutting edge LLM technologies from different vendors, deliver CRM and Salesforce integration features.

Your impact:

• Build, scale and maintain critical features of the Einstein platform to provide scale and efficiency.
• Develop high-quality, production-ready code that can be used by millions of users of our cloud platform.
• Make design decisions on the basis of performance, scalability, and future expansion.
• Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing of the features.
• Build efficient components/algorithms on a microservice multi-tenant SaaS cloud environment
• Code review, mentoring junior engineers, and providing technical guidance to the team (depending on the seniority level)
• Make/Participate in critical decisions that attribute to the success of the platform

• 5+ years of development experience as a software engineer.
• Strong experience with backend development in preferably Java, or at least one object-oriented compiled, statically-typed language (C++, C#)
• Knowledge of AI/ML frameworks and experience working with large language models (e.g., OpenAI, Anthropic, Gemini, etc. )
• Distributed systems and cross-service designs
• Experience with cloud infrastructure (e.g., AWS, GCP) and scalable system architecture.
• Proficiency in data processing and working with APIs eg REST
• Bachelors (or) Masters degree in Computer Science, Software Engineering, or related STEM field with strong competencies in algorithms and data structures.
• Strong verbal and written communication skills
• Experience in test-driven development with focus on unit testing, integration testing and end-to-end automation
• Ability to support/resolve production customer issues with debugging and problem solving skills
• Experience with developer tools such as Git, Kubenetes, Terraform, Spinnaker a plus

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is, $148,500 -

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.