Communications Specialist - IT Initiatives

SweetRush is seeking two Communications Specialists to support the eight key IT service areas:

• Learning & Enablement - Instructional design, enterprise knowledge sharing, learning facilitation and delivery, project management, and learning surveys/evaluation
• Organizational Change Management - Strategic advising, change impact assessment, stakeholder engagement, and standards for IT Audit compliance
• Communications & Campaigns - Technical writing and editing to create engaging content reaching over 28,000 end users via IT News, IT Viva Engage Community, Events & Notices, and Email campaigns
• End User Events - Planning and executing events to maximize attendance and engagement while driving adoption of IT initiatives
• Graphic & Experience Design - Visual identity concepts, digital signage, and campaign assets to support IT projects and initiatives
• IT Sites - Sites and pages developed for IT projects to provide enhanced user experiences and successful product adoption
• IT Continuous Improvement - Identifying key process improvement opportunities and enhancing customer value through community listening and measurement
• Business & Community Engagement - Partnering with the business exchange community and systems managers to bring awareness and drive adoption of IT offerings, Partner with Instructional Designers/eLearning Developers to create content supporting the global IT learning enterprise:
• Partner with IT Leads, team, and stakeholders to prepare communications plans for IT and technology product enhancements, new solutions, or other changes impacting the end user experience.
• Develop end-user communications, such as news articles, internal social community content, email campaigns, and user surveys, for enterprise-wide channels and targeted campaigns.
• Monitor engagement and respond to inquiries from the company-wide social communities, hosted meetings, and other forums.
• Partner with the IT learning team to prepare and edit content used in learning offerings, such as live events, learning labs, or eLearning courses, to ensure technical accuracy and end-user understanding.
• Prepare presentations, facilitate discussions, and/or support project leads with the delivery of presentations in IT-hosted meetings or other forums.
• Partner with the team to design and develop digital campaigns to be displayed globally across on-site locations.
• Contribute to IT Continuous Improvement through community listening and measurement

• Bachelor's Degree with a major in communications, business, social sciences or similar.
• 5+ years' experience in internal communications, ideally in IT, HR, Internal Communications, or Marketing.
• Proven experience in technical writing or communications within a corporate IT/technology environment
• Strong writing and editing skills - able to translate complex technical concepts for non-technical audiences
• Experience collaborating with instructional design or eLearning teams on content creation
• Familiarity with change management and stakeholder engagement practices
• Proficiency with digital communication tools - intranet platforms, email campaign tools, and community platforms (e.g., Microsoft Viva Engage)
• Able to manage multiple projects in a fast-paced enterprise environment
• Comfortable working remotely via virtual/instant messaging and video conferencing

Bonus Skills

• Experience with graphic design or digital tools (e.g., Canva, Adobe Creative Suite)
• Background in event planning or end-user enablement programs
• Familiarity with IT Audit compliance standards and documentation
• Experience in a pharmaceutical, biotech, or regulated industry
• Knowledge of enterprise learning platforms (LMS) and eLearning development tools, In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye! Do you have proven experience with technical writing or communications?* Do you have experience with Microsoft platforms including Microsoft Viva Engage?* Can you commute to work and be on-site daily, with some potential remote work-from-home flexibility?* Please provide your desired W2 hourly rate range.* Do you have experience with pharma?* Can you provide a writing sample?*

SweetRush has an exciting opportunity for a talented professional to join our Talent Solutions Team!, At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations-from iconic global brands to essential nonprofits-flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn't just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it's about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…, Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English. SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush "Join Us" page at https://www.sweetrush.com/join-us/. You can also find our openings posted on our LinkedIn company page under the "Jobs" tab at https://www.linkedin.com/company/sweetrush/jobs/. Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.