Hardware Technical Support / Field Service Specialist

XIJET CORP.
Woodbridge, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 79K

Job location

Woodbridge, United States of America

Tech stack

Microsoft Excel
Desktop Computing

Job description

We are a small Engineering and Manufacturing team that is seeking a Hardware Technical Support / Field Service Specialist to build and ship our electro-mechanical products, support our customers, and maintain our demo/test equipment., * Customer technical support

  • Field service
  • Industrial product assembly, testing, repair
  • Assembly of electromechanical subsystems, wire harnesses
  • Packing/shipping of products
  • Inventory management
  • Engineering support
  • Providing applications expertise
  • Print sample making
  • Product installation and training
  • Trade show setup
  • Support demo equipment
  • Some travel is required

Requirements

Do you have experience in Packing?, Do you have a High school diploma or GED?, Education - Minimum High School Diploma / GED with relevant technical training or hands-on certifications. Bachelor's or Associate's degree preferred.

Work Experience

  • 2+ years of experience with hardware technical support and/or industrial product assembly.

Technical Skills

  • Strong foundational knowledge of AC/DC theory and industrial control components, including wire harnesses, solenoids, relays and sensors
  • Ability to read schematics and wiring diagrams
  • Proficiency with computers; Comfortable working with Microsoft Excel

Soft Skills

  • Excellent problem-solving skills
  • Ability to multitask and work to tight deadlines
  • Strong attention to detail, data entry accuracy
  • Excellent communication skills, spelling, grammar
  • Pleasant attitude when dealing with customers
  • Willingness to do whatever is needed and wear many hats

This role is ideal for individuals eager to grow their expertise within a vibrant, high-tech manufacturing environment. Join us to be part of a team committed to excellence, innovation, and continuous improvement!, * Are you willing to travel for work?

Education:

  • Associate (Preferred)

Ability to Commute:

  • Woodbridge, CT 06525 (Preferred)

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Health insurance

About the company

XiJet designs and manufactures a line of high-speed industrial inkjet print systems for sale to print production facilities worldwide.

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