Production Support Lead - Oracle SOA - INTL - INDIA

Insight Global
Atlanta, United States of America
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 42K

Job location

Atlanta, United States of America

Tech stack

Azure
Bash
Oracle WebLogic Server
Business Process Execution Language
Cloud Computing
Continuous Integration
Groovy
Java Database Connectivity
Java Message Service (JMS)
Java Virtual Machine (JVM)
Python
Node.js
OAuth
Oracle
Oracle Service Bus
Prometheus
Service-Oriented Architecture
Shell Script
Simple Object Access Protocol (SOAP)
Data Streaming
Systems Integration
WS-Security
Oracle Soa
Weblogic Scripting Tool (WLST)
File Transfer Protocol (FTP)
Load Balancing
System Availability
Grafana
GIT
Oracle Integration
Heap (Data Structure)
Splunk
Network Server
Appdynamics
Dynatrace
Jenkins

Job description

We are seeking an experienced Production Support Lead with deep hands-on expertise across Oracle SOA Suite (BPEL/Mediator), Oracle Service Bus (OSB), Oracle WebLogic Server, and Oracle Integration Cloud (OIC). The role is responsible for keeping integration platforms stable, secure, performant, and compliant, driving incident resolution, root cause analysis, release deployments, and continuous improvements in a 24×7 production environment. You will partner closely with application teams, architects, DBAs, network/security, and vendors to ensure high availability and reliability of mission critical integrations.

Requirements

15+ years in integration platform production support with strong focus on Oracle SOA Suite, Oracle Service Bus, Oracle WebLogic (11g/12c), and Oracle Integration Cloud.

  • In depth knowledge of:

o SOA Suite: BPEL, Mediator, Human Workflow, Business Rules, Enterprise Scheduler (ESS), adapters (JMS, DB, FTP/SFTP, File, REST/SOAP).

o OSB: Proxy/Business services, pipelines, error handling, throttling, split join, transports, and security policies.

o WebLogic: Domains, clusters, managed/admin servers, Node Manager, JMS/JDBC, work managers, JTA, tunings.

o OIC: Integrations (App Driven/Scheduled/Streaming), Lookups, Connections/Agents, error hospital/retry, monitoring & diagnostics, package migration.

  • Strong proficiency with WLST, shell scripting (bash), Groovy/Python (nice to have) for automation.

  • Expertise in troubleshooting: logs (diagnostic/server), thread/heap dumps, GC logs, JVM tuning, connection leaks, message backlogs, stuck threads.

  • Familiarity with CI/CD (Jenkins/Azure DevOps), Git, artifact repositories, and promotion workflows.

  • Experience with observability tools: AppDynamics, OEM, Splunk/ELK, Grafana/Prometheus, Dynatrace/AppDynamics (or equivalents).

  • Solid understanding of networking (load balancers, SSL/TLS, proxies), security (certs/keys, OAuth/JWT, WS-Security), and governance (change control, CAB).

  • Strong communication for incident bridges, executive updates, and vendor interactions.

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