IT Product Manager

Being a member of IT Enterprise Product & Platform Engineering team, the Principal Platform Engineer will share a point of view to IT staff on how to build mature automated solutions demonstrating Infrastructure as code (IaC) and Software Development practices. They will maintain and develop new automated capabilities like IaC Pipelines, Shared Services/modules, and additional automated solutions in the team's portfolio. They will provide platform support for the automation tools ensuring stable and reliable platforms to complete automation. They will manage their work using agile practices and will use software development principles including version control, continuous integration, and continuous delivery.

Your Primary Responsibilities:

• Evaluate requirements, design, and guide service owners in creating automated solutions that meet the needs of our customers with a focus on self-service automation.
• Identify continuous improvement opportunities for existing automation enablement platforms and services and implement enhancements.
• Identify bugs and issues with existing automated platforms and services and implement fixes.
• Administration of our automation tools including but not limited to: user access, monitoring environment health, performing application upgrades, designing infrastructure to meet capacity, performance, and availability needs, providing knowledge transfer to level one support teams, opening support cases with vendor and escalation as needed.
• Identify pain points and inefficient processes and develop creative automated solutions to solve them.
• Establish ways to measure the value our automated solutions will realize for our customers.
• Promote the benefits of automation by contributing to communications outlining the value our solutions provide to the organization., Enterprise Product & Platform Engineering transforms the way we deliver infrastructure to our business clients. A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality, commercially attractive and timely solutions to support our business strategy.

• Minimum of 8 years of related experience
• Bachelor's degree preferred and/or equivalent experience

Talents Needed for Success:

• 5-8 years coding experience OR equivalent training / course work experience
• Strong experience in at least one configuration management tool (Ansible, Chef, Terraform)
• Strong experience in at least one programming language (Python, Groovy...etc)
• Basic knowledge of Infrastructure components such as storage, networking, and server.
• Basic Knowledge of AWS Cloud and Services especially ec2
• Good communication skills and problem-solving ability
• Desire to learn new technologies and programming languages
• Knowledge of the Red Hat Linux Operating System
• Basic knowledge of developing Ansible Playbooks and administering Ansible Tower/Ansible Automation Platform
• Experience developing Chef cookbooks or administering the Chef Server
• Experience with Linux Shell Scripting and/or Python coding
• Experience working with AWS cloud services
• Experience using git for version control and working knowledge of gitflow
• Experience using Scrum or Kanban to manage tasks

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance., With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn , X , YouTube , Facebook and Instagram . DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind. Learn more about Clearance and Settlement by clicking here .