On-Site IT & AV Technician

Irvine Technology Corporation
Santa Ana, United States of America
21 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 94K

Job location

Santa Ana, United States of America

Tech stack

Microsoft Windows
Macintosh Computers
Apple Mac Systems
Microsoft Outlook
Collaborative Software
Microsoft Office
Network Connections
Computer Network Operations
Connectivity Problems
ServiceNow

Job description

Our client is looking for an On-Site IT & AV Technician who thrives in fast-paced environments and enjoys being the go-to problem solver. This role blends hands-on technical support with advanced audio-visual troubleshooting, supporting everything from collaboration tools to enterprise meeting spaces. If you enjoy working directly with end users, tackling complex issues, and keeping critical systems running smoothly, this is a role where you can make an immediate impact., * Provide on-site technical support for PCs, Macs, applications, network connectivity, and AV systems, resolving issues efficiently and within SLA expectations

  • Configure, troubleshoot, and support Microsoft Surface Hubs, Microsoft Teams Rooms, Crestron systems, and related AV technologies
  • Deliver white glove/VIP support and event or meeting assistance, ensuring seamless user experiences
  • Manage hardware assets including shipping, receiving, tracking, installation, and lifecycle management
  • Utilize ServiceNow for ticket prioritization, documentation, and status tracking while collaborating with cross-functional and network operations teams

Requirements

  • Hands-on experience supporting Microsoft Surface Hubs, Crestron, Microsoft Teams Rooms, and enterprise AV equipment
  • Strong troubleshooting skills across Windows and Mac operating systems, Office 365, Outlook, Teams, and OneDrive
  • Experience diagnosing network connectivity issues and providing remote hands support
  • Proven ability to manage multiple priorities in fast-moving, high-demand environments
  • Excellent customer service, communication skills, and a proactive, team-oriented mindset

About the company

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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