Matterport Integration specialist

Matterport MICL & Spatial Data Integration

• Implement and support Matterport Integrated Customer Layout (MICL) integrations with CRM and enterprise platforms.
• Enable ingestion and synchronization of Matterport digital twins, layouts, and spatial metadata into CRM workflows.
• Collaborate with business teams to map customer layout data to CRM use cases (sales, service, facilities, etc.) in Pharmaceutical space
• Optimize Matterport data utilization for visualization, analytics, and customer engagement scenarios.

CRM & Enterprise System Integrations

• Design and develop integrations between MICL, CRM systems (Salesforce) and other enterprise platforms (ERP, CPQ, FSM, data platforms).
• Build and manage REST/SOAP API integrations, middleware workflows, and event-driven integrations.
• Ensure consistent data flow across CRM objects, customer profiles, accounts, opportunities, assets, and service records.
• Support bi-directional and near-real-time synchronization across multiple systems.

Integration Architecture & Middleware

• Design scalable, secure integration architectures using middleware or iPaaS platforms (e.g., MuleSoft).
• Define canonical data models and transformation logic for MICL and CRM data.
• Implement error handling, monitoring, logging, and retry mechanisms for integrations.
• Ensure integrations adhere to enterprise security, performance, and compliance standards.

Collaboration & Stakeholder Engagement

• Partner with CRM admins, Matterport platform teams, architects, and business stakeholders to define integration requirements.
• Translate business use cases into technical integration designs and solution documentation.
• Support UAT, production deployments, and post-go-live stabilization.
• Provide technical guidance and best practices to internal teams and clients.

Operations & Support

• Troubleshoot integration issues across MICL, CRM, and connected systems.
• Perform root cause analysis and implement long-term fixes and optimizations.
• Maintain integration documentation, data mappings, and runbooks.
• Support continuous improvement and future enhancements.

Core Technical Skills

• Hands-on experience with Matterport MICL or Matterport platform integrations.
• Strong experience integrating CRM platforms (Salesforce).
• Expertise in API-based integrations (REST, JSON, OAuth, webhooks).
• Experience with integration middleware / iPaaS tools.
• Strong understanding of data models, transformations, and synchronization patterns.

CRM & Enterprise Knowledge

• Solid understanding of CRM data structures (Accounts, Contacts, Opportunities, Assets, Cases).
• Experience integrating CRM with ERP, CPQ, FSM, data lakes, or analytics platforms.
• Familiarity with event-driven, microservices, or message-based integration patterns.

Soft Skills

• Strong analytical and problem-solving skills.
• Ability to communicate effectively with both technical and business stakeholders.
• Experience working in cross-functional, client-facing environments.
• Strong documentation and solution design skills., * Experience with digital twin, spatial data, or 3D visualization platforms.
• CRM certifications (Salesforce, Dynamics, or equivalent).
• Experience in industries such as real estate, retail, facilities management, construction, healthcare, or life sciences.
• Exposure to cloud platforms (Azure, AWS, Google Cloud Platform).
• Agile/Scrum delivery experience.