IT Engineer

This is a varied, hands-on role offering the chance to support a wide range of IT systems and infrastructure while delivering excellent first- and second-line support to users across multiple sites. You will play a key role in maintaining reliable, secure, and efficient IT operations that directly support the business's manufacturing activities.

If you enjoy solving problems, supporting users, and working with a broad technology stack, this is an excellent opportunity to join a supportive team in a stable manufacturing environment., * Deliver first- and second-line IT support (on-site and remote) for hardware, software, and network issues

• Manage and maintain Windows & Ubuntu servers, Active Directory, VMware/vSphere, and Veeam backup solutions
• Support Microsoft 365, Windows 10/11, and end-user applications
• Manage and configure network infrastructure including switches, firewalls, printers, and endpoints
• Work with technologies such as SQL Server, MySQL, Synology DSM, Fortinet FortiOS, Certero, and Axonius
• Collaborate effectively with head office and branch teams via Microsoft Teams
• Document processes in Confluence, create database queries, and maintain system records
• Ensure hardware/software availability and promote good security practices

Do you have experience in Windows?, * Strong experience in Windows Server environments (IIS, Print/File Services, Terminal Services)

• Solid working knowledge of Active Directory, networking (firewalls, switches), and core IT security principles
• Proven ability to deliver effective support both remotely and in-person
• Excellent communication skills with the ability to explain technical issues clearly to non-technical users
• HNC/HND or Degree in IT, Computer Science or a related field, combined with relevant practical experience

SKILLS

• Familiarity with Cisco Meraki, CCNA, network CLIs, or advanced networking
• Exposure to Azure Data Studio, SharePoint, Jira, Confluence, Metabase, GitHub, or VS Code
• Knowledge of virtual desktop infrastructure, ZPL/label printing, SSH/CLI, or BI reporting
• Experience with the FIA framework or formal IT documentation control

Commutable from Chester, Oswestry, Shrewsbury, Cheshire, Mold, Buckley, Wrexham, Holt, Shropshire, and North West England

Pulled from the full job description

• Employee discount
• Free parking
• Private dental insurance
• Company pension
• Discounted or free food
• Casual dress, * Casual dress
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Private dental insurance

About the Opportunity Trek Recruitment is delighted to be partnering with a well-established manufacturing business in Wrexham to recruit an experienced IT Support Engineer.