Senior Director, Data & AI Lead
Role details
Job location
Tech stack
Job description
The Senior Director, Tech Operations Data & AI Center of Excellence (CoE) is responsible for owning, governing, and scaling Data & AI capabilities across Tech Operations in alignment with Jazz's enterprise hub-and-spoke operating model .
This role holder serves as the TechOps-facing hub leader , accountable for:
- TechOps Data & AI strategy and roadmap
- Demand shaping and value-based prioritization
- Adoption, capability uplift, and realized value
- End-to-end accountability for TechOps AI and advanced analytics outcomes , while leveraging DEC and enterprise DA+A hub capabilities for delivery capacity
The role holder partners closely with TechOps functional leaders, Digital Committees, AI Council, and enterprise CoEs to ensure Data & AI initiatives are business-led, governed, compliant, and scalable in a regulated pharmaceutical environment. This leader combines strategic vision, operating-model leadership, and executive influence , ensuring Data & AI become practical, scalable, and responsible enablers of TechOps performance, reliability, and innovation.
Essential Functions/Responsibilities:
TechOps Data & AI Strategy & Portfolio Ownership
- Owns and executes the TechOps Data & AI strategy and multi-year roadmap , aligned to enterprise Data & AI standards and TechOps digital priorities.
- Acts as the front door for TechOps Data & AI demand , shaping high-value use cases, governing experimentation, and ensuring adoption and realized value across Manufacturing, Supply Chain, Quality, and Technical Operations.
- Drives value-based portfolio prioritization , sequencing initiatives through the established TechOps Digital Committee and investment governance forums.
- Retains end-to-end accountability for TechOps Data & AI outcomes , from ideation through scaled adoption.
Hub-and-Spoke Operating Model Leadership
- Leads the TechOps Data & AI CoE as the TechOps spoke , operating within Jazz's broader hub-and-spoke Data & AI model.
- Clearly defines and enforces role clarity between:
- TechOps CoE ownership (use case shaping, adoption, value realization).
- Enterprise hubs (DEC / DA+A) for platform, architecture, data engineering, 'MLOps', and security capabilities.
- Ensures consistent application of enterprise standards, guardrails, and patterns , while tailoring solutions to TechOps needs.
Governance, Risk & Responsible AI
- Ensures all TechOps Data & AI initiatives comply with Jazz AI principles, regulatory requirements, security, privacy and validation standards .
- Partners with the AI Council to flag AI-impacting initiatives and guide responsible experimentation.
- Champions ethical, explainable, and compliant AI practices across TechOps.
Experimentation, Scaling & Delivery Enablement
- Sponsors and governs experimentation, proofs-of-concept, and pilots , advancing only viable initiatives into scaled delivery.
- Works with DEC and enterprise DA+A teams to transition validated initiatives into production-ready solutions.
- Ensures solutions are operationalized into TechOps processes, systems, and decision-making workflows.
Adoption, Capability Building & L&D
- Owns the TechOps Data & AI capability uplift agenda , including learning pathways, role-aligned expectations, and champion networks.
- Drives adoption through change management, communications, and embedded data & AI fluency across TechOps.
- Tracks and reports on usage, adoption, and realized value , not just delivery milestones.
People & Partner Leadership
- Builds and leads a high-performing TechOps Data & AI CoE team , including employees, contingent workers and partners.
- Serves as a senior advisor to TechOps LT members, translating complex Data & AI topics into actionable business decisions.
- Influences without direct authority across enterprise hubs, functional spokes and governance bodies.
Requirements
Required
- Proven record of leading enterprise-scale Data, Analytics, or AI strategies with measurable outcomes.
- Strong understanding of advanced analytics, AI/ML concepts , and their application to industrial or operational environments.
- Demonstrated ability to operate effectively within federated or hub-and-spoke operating models .
- Experience partnering with platform, architecture, engineering, and governance teams.
- Exceptional leadership, communication, and executive-level influencing skills.
- Strategic mindset with strong execution discipline.
Preferred
- Experience in pharmaceutical, biotech, or other highly regulated industries .
- Familiarity with MLOps, advanced analytics platforms and AI product operating models .
- Advanced degree (Master's or PhD) in Data Science, Computer Science, Engineering, Statistics, or related field preferred.
- Significant progressive experience in data, analytics, AI, or digital roles, including senior leadership responsibility.
- Track record of building data & AI literacy and adoption programs beyond technical teams.