Datacenter IT Operations Manager

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as oversee data center site services and logistics. This role will give you an opportunity to lead highly effective team., * Empowering a culture of safety, security, and compliance in all aspects of datacenter activities

• Leading and managing a team of high-performing individual contributors and their ongoing talent development
• Managing and overseeing datacenter site services, logistics, and deployment
• Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
• Analyzing production operations and initiate corrective actions to ensure operational stability
• Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
• Learn, live, and coach the One Microsoft culture and values
• Lead through change by bringing clarity, generating energy, and delivering success
• Embody our culture and values

• High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience., Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter., * Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience.
• 1+ year(s) people management experience.
• Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP.
• Enterprise-level experience managing large-scale and complex projects/programs.
• Working knowledge of audit and compliance requirements in a large global enterprise.
• Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business.

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