Sr. Services Analyst - IT
Role details
Job location
Tech stack
Job description
Performs and/or manages activities relating to planning, designing, building, and maintaining IT services, projects, portfolios, products and processes. Creates and assigns detailed tasks to subordinates. Has budget responsibility for a small project, sub-project or process component. Expected to work under minimal supervision., * Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business partners. Lead IT activities required to manage service level agreements. Assist others in planning and prioritizing work and work schedule.
- Assist in creation of documentation for products and services. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model
- Maintain and enhance engagement with business and IT partners and other stakeholders
- Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required
- Maintain technical knowledge and business acumen within own discipline or function
Requirements
- Bachelors degree in Computer Science or related discipline and typically 5 to 8 years experience in Information Technology or equivalent combination of education and work experience.
- Proficiency with data analysis in Microsoft Excel
- Experience leading small IT projects or sub-teams and knowledge of IT project management.
- Strong problem solving and analysis ability.
- Excellent communications skills (written and verbal)
- Ability to work with remote project teams
PREFERRED QUALIFICATIONS
- Utilize understanding of customer's business needs to determine requirements
- Applies technical expertise to plan, design, build or support required products and processes
- Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
- As assigned, manage working relationship with outsourcing partners
- 5+ years of Enterprise Content Management experience with the Documentum product suite.
- Knowledge of application deployment strategies using Azure Kubernetes Service
- Experience with Documentum API's
- US Citizen or Green Card Holder to comply with DOE 10CFR-Part 810 regulations.
Benefits & conditions
Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including robust wellbeing programs; disability and life insurance benefits; paid time off for vacation, holidays, and sick days; and much more.
Expected salary range of $113,400 to $126,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).