Physician and APP Experience Specialist

NorthShore University HealthSystem
Skokie, United States of America
20 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 125K

Job location

Skokie, United States of America

Tech stack

Artificial Intelligence
Business Analytics Applications
Data analysis
Microsoft Office
Program Design Languages
Software Engineering
Web Platforms

Job description

The Physician & APP Experience Specialist supports the Manager of Physician & APP Development and Engagement in designing, coordinating, implementing, and continuously improving initiatives that promote physician and APP engagement, professional growth, resilience, and fulfillment across Endeavor Health. This role advances a culture that prioritizes lifelong learning, wellness, and sustainable clinical practice while contributing to the organization's goal of becoming a center of excellence for provider experience. Working in close partnership with physician leaders, Human Resources, Medical Staff Services, Education, and Marketing, the Specialist develops and supports provider-centered programs that strengthen leadership capacity, reduce burnout, and enhance career satisfaction., Physician & APP Engagement, Development & Wellbeing Program Design & Delivery

  • Design and support system-wide physician and APP engagement, professional development, and wellbeing initiatives
  • Coordinate the planning, implementation, and evaluation of workshops, learning events, and wellbeing programs
  • Integrate wellbeing and professional development principles into recognition, engagement, and broader organizational initiatives
  • Identify opportunities for innovation and continuous improvement by leveraging AI-enabled analytics, workflow efficiencies, and content development tools

Assessment, Data Analysis & Continuous Improvement

  • Coordinate physician and APP engagement, development, and wellbeing assessments, including surveys, focus groups, and listening sessions to gather meaningful feedback.

  • Utilize analytics platforms and AI-assisted tools to synthesize qualitative and quantitative data, identify trends and areas of risk or opportunity, and develop reports, dashboards, and executive summaries to inform leadership and strategic planning.

  • Translate insights into actionable recommendations to strengthen the physician and APP experiences, improving program effectiveness through the strategic tailoring of system-wide initiatives.

Recognition, Professional Growth & Culture Building

  • Coordinate physician and APP recognition, leadership development, mentorship, and milestone programs that celebrate professional excellence, growth, and contribution.
  • Partner with leaders to strengthen meaningful recognition and career support practices, fostering a culture of belonging, connection, and continuous learning.

Communication, Education & Resource Development

  • Develop and maintain accessible resources, toolkits, and educational materials that support physician and APP engagement, leadership development, and wellbeing, using AI-assisted tools to enhance content creation and scalability.
  • Partner with HR, Education, and Marketing teams to ensure consistent, values-aligned communication and promotion of engagement and wellbeing initiatives.
  • Provide training and consultation to physicians, APPs, and leaders on engagement, development, and wellbeing programs and available resources.

Requirements

  • Education: Bachelor's degree in Human Resources, Organizational Development, Business Administration, Public Health, Mental Health, or related field, required. Master's degree, preferred.
  • Certification: Certifications in wellbeing, project management, or similar skill, preferred
  • Experience: 4-5 years of experience in wellbeing, employee engagement, recognition programs, or a related area.
  • Unique or Preferred Skills:
  • Knowledge of physician and APP engagement, leadership development, and wellbeing principles within healthcare organizations.
  • Strong analytical and problem-solving skills with the ability to interpret engagement and workforce data to inform program improvements.
  • Ability to utilize AI-assisted tools and digital platforms for data analysis, content development, reporting, and operational efficiency.
  • Excellent written, verbal, and presentation communication skills with the ability to translate insights into clear and actionable recommendations.
  • Demonstrated ability to collaborate effectively with interdisciplinary teams, physician leaders, and organizational partners.
  • Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
  • Commitment to fostering a culture of inclusion, professional growth, and continuous learning.
  • Flexibility and the ability to adapt to changing priorities and needs.
  • Proficient with Microsoft Office Suite or related software.

Benefits & conditions

$38.67 - $59.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors., * Opportunity for annual increases based on performance

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

About the company

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org. When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

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