Director of Software Engineering
Role details
Job location
Tech stack
Job description
Department OverviewThe Response & Reporting engineering organization does not simply develop software; we architect the operational intelligence engines that secure communities worldwide. We build and maintain the mission-critical platforms used by public safety agencies to orchestrate live incident command, manage massive ecosystems of digital evidence, process electronic records, and drive real-time crime analytics. When seconds matter, our code is the operational backbone for first responders. Job Description
As the Director of Software Engineering, you will own the development, operational resilience, and modernization of a premier software product line built for public safety agencies. Lives depend on the reliability of our systems. Your primary mandate is uncompromising engineering excellence, product quality, and system reliability to ensure flawless, mission-critical performance.
You will operate as the technical executive for this product, leading a global engineering organization. You are responsible for defining the architectural vision, enforcing rigorous Site Reliability Engineering (SRE) standards, and driving execution across the software development lifecycle.
Core Responsibilities
- Technical Leadership & Execution: Direct the engineering strategy, architecture, and delivery of mission-critical CAD and RMS systems. Drive modernization across cloud connectivity, observability, security, and AI-assisted development without compromising legacy stability.
- Uncompromising Quality & SRE: Define and enforce rigorous quality assurance and SRE practices. You own the uptime. You must ensure high availability, fault tolerance, and secure deployments across complex on-premise, virtualized, and hybrid environments (Windows Server, SQL, advanced networking).
- Operational Incident Command: Serve as the authoritative technical voice during high-stakes P1 incidents. You must be capable of commanding a room, managing executive escalations, and directing forward-deployed engineering talent during critical deployments and production outages.
- Customer-Facing Authority: Build absolute trust with public safety executives. Communicate complex technical realities with clarity, poise, and extreme accountability, both in routine planning and under pressure.
- Organizational Scaling: Mentor and elevate a high-performing team of engineering managers and developers. Ruthlessly raise the bar for technical competence, coding standards, and operational discipline.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, or equivalent discipline.
- 10+ years of industry software engineering and architectural experience, specifically building and scaling large, complex enterprise systems.
- 5+ years of progressive engineering leadership experience, managing managers and driving cross-functional development teams.
- Deep technical expertise in deploying and maintaining commercially available software in highly restricted, secure, and demanding real-world environments.
- Must be able to obtain background clearance as required by government customers., * Proven track record of designing, delivering, and operating large-scale, mission-critical software systems (e.g., healthcare, aviation, financial tech, or public safety).
- Expert-level understanding of both on-premise and cloud-native software architectures, with a history of successfully migrating or bridging legacy systems.
- Strong background in SRE, automated testing, CI/CD pipelines, and advanced observability platforms., * Bachelors Degree
- 10+ years of Software Engineering experience including 5+ years of progressive engineering leadership experience.
- Must be able to obtain background clearance as required by government customer
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Benefits & conditions
- Incentive Bonus Plans
- Medical, Dental, Visionbenefits
- 401K with Company Match
- 10 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!