Implementation Audit Analyst
Role details
Job location
Tech stack
Job description
This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours., The Implementation Audit Analyst responsibilities will include and flow with the lifecycle of service bureau implementations. The daily tasks will be driven based on the greatest needs of the team at the time. This may translate to a day of reviewing client documentation and/or auditing our applications to ensure they are properly set up to meet the client's needs. This role will also assist in validating bank account numbers, EINs, deposit frequencies, and tax rates.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
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Input new client information into our internal system
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Perform quality assurance checks to ensure that all setup work has been completed accurately
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Work with Implementation Consultants to address potential setup issues
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Research Tax setup and issues
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Review potential setup errors within the Implementation process
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Provide education and support to Implementation Consultants
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All other duties as assigned
Requirements
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Strong analytical skills, attention to detail, dependability, and follow through
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Self-motivated and demonstrates an ability to learn new concepts and applications quickly
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Willingness to perform a wide variety of tasks and projects with proven ability to set priorities and workflow
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At least 1+ year of administrative experience, preferably supporting a service bureau environment
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Proven customer service skills
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Proven ability to manage multiple tasks, prioritize and work in a busy, detail-oriented environment
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Strong interpersonal and communication skills
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Organization skills is a must to be able to manage multiple projects simultaneously
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Prior experience working with HRIS/Payroll systems is preferred
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Intermediate Microsoft Office skills
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Ability to develop strong internal relationships, displays confidence and a positive attitude
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College degree required
Physical requirements
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Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
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Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously
Benefits & conditions
The base pay range for this position is $44,800- $64,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.