Systems Administrator - Senior

We are seeking a dynamic and highly skilled Sr. Systems Administrator to join our innovative IT team. In this role, The Senior System Administrator is responsible for overseeing the testing of products from development to operational deployment, working with Scrum Masters and developers through the requirements process and contributing to a robust, organized Backlog and streamlined Roadmap for the customer's program. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to a resilient and scalable IT environment., * Access Management & Security:

• Fulfill AWS S3 bucket access requests from data custodians, ensuring proper authorization and data security.
• Create and manage IAM roles and policies to enforce strict access control principles and maintain a secure cloud environment.
• Create, rotate, and manage IAM user secret & access keys in accordance with the company's 90-day key rotation policy.
• Monitoring & Troubleshooting:
• Proactively monitor the health and performance of our systems and websites using tools like CloudWatch, Kibana/Elasticsearch, and Tableau, ensuring optimal functionality and identifying potential issues.
• Troubleshoot and resolve system issues by analyzing logs on EC2 Linux instances within AWS.
• Assist in troubleshooting network, DNS, and storage issues, and make recommendations for cost-saving options and growth.
• Operational Support & Collaboration:
• Work on tickets in a timely manner, adhering to Service Level Agreements (SLAs) and providing efficient support to internal stakeholders.
• Assist DevOps and development teams during deployments, ensuring smooth and successful releases.
• Create SNS topics and configure S3 bucket notifications based on customer requests, enabling timely alerts and automated workflows.
• Work closely with various teams across the organization, including security, development, and operations, to address AWS infrastructure requests and ensure alignment with best practices.
• Document processes and contribute to the creation and maintenance of Standard Operating Procedures (SOPs) to improve team efficiency and knowledge sharing.
• Independence & Reliability:
• Execute tasks with minimal technical supervision, embrace reliability constraints, and proactively contribute improvements to the platform.
• Demonstrate commitment to teamwork, contributing to the betterment of the team and fostering a collaborative environment.
• On-Site Availability:
• Maintain on-site availability Monday through Friday, adhering to the required work schedule.

Do you have experience in Teamwork?, Do you have a Associate's degree?, * Demonstrated experience using collaboration tools such as ServiceNow, Jira, and Confluence for incident management, project tracking, and knowledge sharing.

Requirements: (detailed requirements from the contract including LCAT requirements)

Clearance Required: TS SCI w/ CI scope Poly

Minimum Education:

Bachelor's degree plus 5 years experience,

Associates degree plus 7 years experience or a minimum of 8 years of experience, in a related field

Minimum Years of Experience:

Bachelor's degree plus 5 years experience

Associates degree plus 7 years experience, or a minimum of 8 years of experience, in a related field

Required Certifications: (if needed)

• CompTIA Security+

Preferred: (nice to have but not required)

• AWS Certified Cloud Practitioner
• AWS Certified Solutions Architect - Associate
• AWS Expertise: 5+ years of hands-on experience administering and managing systems within the AWS cloud environment.
• Linux Proficiency: 3+ years of experience as a Linux system administrator, with deep understanding of OS internals, networking, and security.
• Ticketing Systems: 5+ years of experience working with and managing tickets in enterprise ticketing systems (e.g., ServiceNow, Jira).
• Cloud Troubleshooting: Proven ability to troubleshoot and resolve issues in complex cloud environments (5+ years experience).

Pulled from the full job description

• 401(k)
• Retirement plan
• Dental insurance
• Flexible schedule, * 401(k)
• Dental insurance
• Flexible schedule
• Retirement plan

Application Question(s):

• do you have a current TS/SCI
• Must have a current TS/SCI

Security clearance:

• Top Secret (Required)