Jira Configuration Expert & Agile Standards Lead

Agile Standards & Process Leadership

• Define and implement Agile standards, playbooks, and best practices across teams, ensuring consistency in execution
• Translate Agile frameworks into Jira configurations, roadmaps, workflows, and governance models
• Collaborate with JOMIS government leadership to drive the development of Agile artifacts (e.g., definitions of done, backlog standards, PI planning structures)
• Partner with government and program leadership to align on Agile expectations and continuously improve delivery practices
• Proactively identify gaps in Agile adoption and drive corrective actions across teams
• Support PI Planning, retrospectives, and continuous improvement efforts with structured, Jira-enabled processes

Jira Configuration & Platform Ownership

• Serve as the primary Jira configuration expert for JTE Jira, owning workflows, roadmaps, dashboards, permissions, and governance
• Design and maintain scalable Jira structures (JQL filters, projects, boards, roadmaps) to support cross-functional delivery
• Work with teams to callout data integrity, board hygiene, and alignment to defined Agile processes
• Create and manage Jira dashboards and Jira roadmaps that clearly communicate progress, risks, dependencies, and blockers to leadership per PI and capability block release
• Ensure Jira data quality across program standards (e.g., all user stories must have acceptance criteria) to enable leadership decision-making through high-quality, reliable Jira data and insights
• Leverage Confluence to track work efforts as needed and provide linkage to Jira ticketing

The ideal candidate is not just a Jira configuration expert, but a builder of systems and standards-someone who can take loosely defined Agile practices and transform them into structured, repeatable, and scalable processes within Jira. They are equally comfortable configuring workflows, coaching teams, and engaging leadership to drive alignment and accountability. The ideal candidate will also have experience leveraging Generative AI (i.e., the DoW approved AI tool suite) to make their job and the job of others more efficient and effective for both Jira configuration and Agile process development.

This individual thrives in complex environments and takes ownership of both the tooling and the processes that enable high-performing teams.

Requirements:

• Bachelor's degree in computer science, Information Systems, Engineering, or a related field, or equivalent practical experience.
• Experience administering Jira at scale, including permission schemes, issue security, and multi-project configurations in complex environments
• Strong experience defining and operationalizing Agile practices (PI planning, roadmap configurations, advising teams on best practices for Jira project management) across multi-disciplinary teams within Jira
• Ability to use Generative AI tools (e.g., Gemini) to improve efficiency and quality of Jira administration tasks, including drafting workflows, generating JQL queries, and automating routine configurations
• Hands-on expertise with Jira configuration, workflows, JQL, roadmaps automation tools (e.g., ScriptRunner, Jira Automation, bulk uploads, bulk updates), and APIs
• Experience building dashboards and reporting frameworks for executive-level visibility
• Experience designing and maintaining Jira data models (issue types, fields, taxonomies) to ensure consistency and reporting integrity
• Ability to manage and prioritize multiple workstreams, balancing support, enhancement, and strategic initiatives
• Strong stakeholder management skills, with experience working across leadership, engineering, and government teams
• Prior experience with DHMS, DHA, or similar federal programs is preferred but not required

Preferred Certifications (Not Required)

• Architecture or systems engineering certifications such as TOGAF or equivalent.
• Agile or delivery framework certifications such as SAFe, Scrum, or PMI-ACP.
• Cloud platform certifications such as AWS, Azure, or Google Cloud (architecture or associate level).
• Security or compliance certifications such as Security+ or CISSP.
• Training or certification in integration architecture, API design, or interoperability

Key Competencies:

• Agile Leadership: Ability to create, standardize, and drive adoption of Agile practices across teams
• Jira Expertise: Deep technical proficiency in Jira roadmaps, bulk updates, bulk uploads, JQL, dashboards, widgets, plugin requests, troubleshooting
• Systems Thinking: Ability to design scalable processes and tooling that enable consistent execution
• Execution Focus: Strong attention to detail with a focus on outcomes, data accuracy, and delivery transparency
• Proactive Ownership: Identifies gaps, drives solutions, and ensures follow-through without requiring direction
• Communication: Clearly translates complex execution data into actionable insights for leadership
• Governance Mindset: Ensures compliance with standards while enabling team agility
• Stakeholder Enablement & Training: Enables teams through onboarding, training, and best practice guidance to drive effective Jira adoption
• Continuous Improvement Mindset: Regularly evaluates Jira usage, identifies inefficiencies, and iterates on configurations to improve team performance

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work Vistronix LLC, a subsidiary of ASRC Federal, is seeking a Jira Configuration Expert & Agile Standards Lead to support the Joint Operational Medicine Information Systems (JOMIS) portfolio within the Defense Healthcare Medical Systems (DHMS) program. We are seeking a highly capable Jira configuration expert and Agile Standards Lead to drive execution excellence across JOMIS modern products. This role is critical to establishing, scaling, and enforcing Agile best practices while ensuring Jira serves as a high-functioning, enterprise-grade system of record for delivery. This individual will not only optimize the Jira platform for JOMIS (Jira + Confluence), but will also define, standardize, and operationalize Agile processes across teams by writing and socializing Agile Plays. The ideal candidate is someone who can translate Agile principles into structured, repeatable practices within Jira-enabling visibility, consistency, and accountability across a complex program.