System Administrator

The System Administrator works under the direction of the Technology Director to support and maintain all technology equipment, networks, and assets. This includes installing, configuring, diagnosing, repairing, and upgrading hardware and software while ensuring its optimal performance. This position is part of a team and is expected to act as a self-starter, taking ownership of moderately complex systems and projects. The System Administrator contributes to system improvements, automation efforts, and modernization initiatives., * Administers enterprise server infrastructure, both physical and virtual. Installs, configures, monitors, maintains, and troubleshoots hardware and software components across all platforms to maximize uptime, ensure greatest possible cybersecurity posture, and optimize overall system performance; handles all standard and complex issues.

• Maintains Hyper-V virtualization environments, including host configuration, virtual machine lifecycle management, performance optimization, and troubleshooting; owns all standard operational processes.
• Implements, manages, and secures enterprise-wide cybersecurity tools and controls including vulnerability scanning, data backup and recovery, firewalls, IDS/IPS, log monitoring, VPN, data encryption, email protection, and antivirus technologies in alignment with established security architecture, policies, and industry standards.
• Operates and supports cloud infrastructure and services, such as Microsoft Azure and Amazon Web Services (AWS). Responsibilities include provisioning resources, managing access and security, monitoring usage and costs, and assisting with cloud migration and integration projects.
• Administers Microsoft 365 services including Entra ID, Exchange Online, SharePoint Online, Teams; IAM, security/compliance settings, and licensing.
• Evaluates, tests, and assists with the implementation of AI agents or automation tools to improve monitoring, documentation, operational efficiency, or end-user support; develops scripts and workflows.
• Leads and manages moderately complex IT infrastructure projects, including planning, implementation, testing, documentation, and post-implementation support; drives modernization initiatives within assigned areas.
• Administers network infrastructure (switches/routers/firewalls/WLAN controllers/APs); monitors, troubleshoots, performs firmware updates, and implements configuration changes to maximize uptime and security.
• Provides Tier 2 and Tier 3 support and problem identification and diagnosis of end user desktops, laptops, mobile devices, peripherals, and associated software and applications; owns problems through resolution; updates knowledge base and provides user training.

• Bachelor's degree in information technology or related field, or any equivalent combination of experience, education and training which demonstrates the ability to perform the duties and responsibilities as described required. Industry certifications such as CCNA, MCSE, CompTIA Network+, VCP, or CISSP are highly desired.
• A minimum of eight (8) years of progressive experience in a Systems Administration-related field is required.
• Experience working with the technologies outlined in the job functions section and within a holistic cybersecurity program. Demonstrates familiarity with modern AI tools and platforms, including Microsoft Copilot and AI-enabled workflows. Experience working in the utility industry and administering NISC enterprise software is beneficial.

We are proud to offer a competitive wage and benefit package to include:

• Medical, prescription and dental insurance with 100% employer paid premiums
• 401(k) with base and matching contributions/defined benefit pension plan
• Holistic wellness program
• Life insurance
• Paid holidays, vacation and sick leave
• Tuition reimbursement