IT Support Technician

We are hiring an IT Support Technician to support the daily technology needs of our growing organization., * Provide day-to-day technical support for desktops, laptops, printers, phones, tablets, and other company equipment

• Troubleshoot hardware, software, network, email, VPN, and user access issues
• Set up and deploy computers, monitors, phones, and peripherals for new hires and existing employees
• Support onboarding and offboarding processes including account setup, password resets, permissions, and equipment tracking
• Support Microsoft 365 applications including Outlook, Teams, OneDrive, Excel, and SharePoint
• Maintain inventory of IT equipment and technology assets
• Assist employees with ERP systems, production software, and internal systems access
• Troubleshoot Wi-Fi, printer, and network connectivity issues throughout the facility
• Support conference room technology, TVs, Teams meetings, and presentation equipment
• Assist with cybersecurity best practices including MFA, password policies, and antivirus updates
• Document support requests, recurring issues, and resolutions
• Support software rollouts, upgrades, and company technology projects

Do you have experience in Wireless networking?, Do you have a Associate's degree?, This role is ideal for someone who is dependable, organized, and customer-focused, with the ability to troubleshoot technical issues and support employees across office, engineering, and production environments. You will play a key role in maintaining company systems, hardware, software, and user support in a fast-paced manufacturing environment., * 1+ years of IT support or help desk experience preferred

• Experience supporting Windows environments and Microsoft 365
• Basic understanding of networking, printers, troubleshooting, and user account management
• Strong customer service and communication skills
• Ability to prioritize tasks and manage multiple support requests
• High level of professionalism, dependability, and confidentiality
• Experience supporting manufacturing or production environments is a plus
• Associate degree or technical certifications are a plus, but not required

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Paid holidays, * Fast-growing company with long-term career opportunities
• High-impact role supporting a rapidly scaling organization
• Team-focused environment built on Integrity, Precision, and Empowerment
• Competitive pay based on experience, * 401(k) with company match
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off and holidays

Safe Air Technology is a rapidly growing manufacturer of mission-critical and explosion-proof HVAC systems. We take pride in building high-quality, precision-engineered equipment-and we're looking for individuals who take that same level of pride in their work.