Salesforce Developer (Information Systems Analyst II, Option A)

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Salesforce Developer supporting the Illinois Liquor Control Commission (ILCC) performing complex application design, configuration, testing and deployment functions. In this role you will test software development efforts, including coding, configuration, maintenance, installation, testing, and debugging, as well as managing timelines and producing technical documentation. In addition, you will design, develop and maintain the complex workflow rules, validation rules and custom workflows. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!, * Under administrative direction, serves as a Salesforce Developer for the Department of Innovation & Technology (DoIT) supporting the Illinois Liquor Control Commission, performing complex professional and advisory software application development functions.

• Serves as a project team member.
• Keeps abreast of new developments in the Information Technology field by continuing education through online , training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.
• Requires three (3) years of professional experience in Application Services or a related Information Technology field., * Requires three (3) years of professional experience developing, supporting, and maintaining the Salesforce or comparable CRM platforms, including performing complex application design, configuration, testing, deployment, and troubleshooting.
• Requires three (3) years of professional software development experience, including coding, configuration, maintenance, installation, testing, and debugging.
• Requires three (3) years of professional experience using software development best practices-including Agile methods, version control, structured testing, and quality assurance-to support ongoing operations, system enhancements, and bug fixes.
• Requires three (3) years of professional experience maintaining, updating, and optimizing database systems, with a strong focus on ensuring data integrity, accuracy, and reliability across interconnected systems., * Three (3) years of professional experience developing, supporting, and maintaining the Salesforce or comparable CRM platforms, including performing complex application design, configuration, testing, deployment, and troubleshooting.
• Three (3) years of professional software development experience, including coding, configuration, maintenance, installation, testing, and debugging.
• Three (3) years of professional experience using software development best practices-including Agile methods, version control, structured testing, and quality assurance-to support ongoing operations, system enhancements, and bug fixes.
• Three (3) years of professional experience maintaining, updating, and optimizing database systems, with a strong focus on ensuring data integrity, accuracy, and reliability across interconnected systems.
• Ability to design, document, and implement new or improved business processes, including leading user adoption efforts, delivering training or guidance, and supporting organizational change initiatives.
• Ability to manage and execute complex project assignments within set time frames, including identifying risks, constraints, and mitigation strategies, and collaborating on project scheduling and deliverables.
• Ability to establish, maintain, and strengthen customer and stakeholder relationships, including experience analyzing business needs, providing technical guidance, and resolving complex customer issues and inquiries.
• Extensive knowledge and practical application of modern software engineering tools and technologies, including Azure DevOps, HTML5, XML, CSS, JavaScript, jQuery, Apex, Eclipse, SOQL, Lightning components, OmniStudio (OmniScripts, FlexCards, Data Mappers), and integration technologies (SOAP/REST APIs and Apex Web Services).
• Extensive knowledge of Agile Software Development Life Cycle (SDLC) methodologies, including sprint planning, backlog grooming, testing cycles, documentation, and continuous improvement practices.
• Certification in Sales Cloud, Service Cloud, Salesforce.com Admin (ADM201 and ADM211) or Developer.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• Requires the ability to travel in performance of duties.
• Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends and holidays.

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program - voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of