AI/ML Engineer [Multiple Positions Available]

Duties: Design and implement Python-based solutions to identify and reduce resource allocation for unused storage volumes, resulting in measurable cost savings and improved operational efficiency. Drive the redesign and enhancement of storage management platforms introducing advanced features, updated branding, and a streamlined user experience that facilitates customer onboarding and reduces manual effort. Develop dashboards and tools for intelligent capacity management enabling predictive analytics and actionable insights for monitoring, forecasting, and optimizing storage resources. Monitor the enablement of user interfaces for intelligent storage capacity tools ensuring they are intuitive and effective for end users. Implement automation for storage builds, minimizing manual toil, and advancing product capabilities. Develop and execute end-to-end performance testing strategies using industry-standard tools to enhance the reliability and performance of control plane APIs. Build and deploy AI-powered chatbots using cloud-based models to support customer inquiries related to billing and usage, advancing the product's journey toward Agentic AI. Engage directly with customers to educate, gather feedback, and drive adoption of new features and self-service tools, ensuring solutions meet operational needs and improve user satisfaction. Utilize Object Relational Mapper (ORM) and FastAPI's dependency injection to streamline database operations and business logic, reducing development time and improving code maintainability. Engage with customers to gather feedback, provide education, and support adoption of technical solutions. Partner with product managers, business analysts, and other cross-functional teams to gather requirements, architect scalable solutions, and deliver products that align with customer needs and business objectives. Participate in technical sessions with internal teams and external vendors to assess architectural designs and integration strategies for technical solutions. Mentor junior engineers and collaborate within cross-functional teams to deliver technical projects.

Minimum education and experience required: Master's degree in Computer Science, Computer Engineering, or related field of study plus 3 years of experience in the job offered or as AI/ML Engineer, Python Developer, or related occupation. The employer will alternatively accept a Bachelor's degree in Computer Science, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as AI/ML Engineer, Python Developer, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: Developing and maintaining web-based management platforms for storage and infrastructure products including private cloud storage; building dashboards and tools using Tableau or Grafana for capacity management including predictive analytics and data visualization; designing and developing user interfaces using HTML, CSS, and JavaScript; automating infrastructure and application deployment processes using Python and containerization technologies including Kubernetes; developing and executing end-to-end performance testing strategies using Blazemeter, JMeter, and Locust; developing RESTful APIs using Django and FastAPI frameworks; using Django ORM and FastAPI dependency injection for database operations and business logic; and developing web applications using React and Angular frameworks. This position requires one (1) year of experience with the following: Building and deploying AI-powered large language model use cases with cloud-based machine learning models including AWS bedrock Claude sonnet and OpenAI GPT. This position requires any amount of experience with the following: Working with Oracle SQL, PostgreSQL, and MongoDB to maintain and operate relational and non-relational databases; using GitHub and Bitbucket for version control and Continuous development; deploying Web Applications on AWS; using Docker and Kubernetes to build and containerize web applications and micro-services; and Using Apache Airflow and Celery to schedule and trigger cron jobs.

Job Location: 8181 Communications Parkway, Plano, TX 75024.

Full-Time.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.