Systems Analyst II

The Systems Analyst II is part of the Public Utilities IT team, providing expert-level support and guidance for the Department's network and control systems. This role requires advanced technical knowledge, strategic thinking, and the ability to make independent decisions that directly impact infrastructure and service delivery., * Design, develop, and implement integrated network architectures, with a focus on Supervisory Control and Data Acquisition (SCADA) systems.

• Maintain, troubleshoot, and repair Programmable Logic Controllers (PLCs) and related control systems.
• Diagnose and resolve complex network communications and IT system issues, exercising ingenuity and high-level problem-solving skills.
• Apply discretion and judgment in decision-making processes affecting infrastructure, service delivery, and system security protocols.
• Evaluate, test, and review vendor products and technologies to ensure compatibility and efficiency.
• Participate in long- and short-term technology planning, contributing to strategic initiatives and continuous improvement efforts.
• Operate with a high degree of independence, performing duties with minimal supervision while exercising professional judgment., Open Continuous No Special Instructions to Applicants Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs. Standing Occasionally- Up to 1/3 of the time. Sitting Frequently- From 1/3 to 2/3 of the time. Walking Continuously- 2/3 or more of the time. Lifting Rarely- Less than 1 hour per week. Lifting Amount Exerting up to 20 lbs Carrying Occasionally- Up to 1/3 of the time. Carrying Weight Exerting up to 20 lbs Pushing/Pulling Rarely- Less than 1 hour per week. Pushing/Pulling Weight Exerting up to 20 lbs Reaching Frequently- From 1/3 to 2/3 of the time. Handling Frequently- From 1/3 to 2/3 of the time. Fine Dexterity Frequently- From 1/3 to 2/3 of the time. Kneeling Occasionally- Up to 1/3 of the time. Crouching Rarely- Less than 1 hour per week. Crawling Rarely- Less than 1 hour per week. Bending Rarely- Less than 1 hour per week. Twisting Occasionally- Up to 1/3 of the time. Climbing Rarely- Less than 1 hour per week. Balancing Rarely- Less than 1 hour per week. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Frequently- From 1/3 to 2/3 of the time. Foot Controls Rarely- Less than 1 hour per week. Machines, Tools, Equipment and Work Aids Used Technical devices, equipment and software that enables network management, system diagnostics, programming, and troubleshooting. Protective Equipment Required Hard hat, steel toe boots, safety glasses, hearing protection, and other PPE as needed. Health and Safety, C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs. Time Pressures Frequently- From 1/3 to 2/3 of the time. Emergency Situations Occasionally- Up to 1/3 of the time. Frequent Change of Tasks Occasionally- Up to 1/3 of the time. Irregular Work Schedule/Overtime Rarely- Less than 1 hour per week. Performing Multiple Tasks Simultaneously Frequently- From 1/3 to 2/3 of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Continuously- 2/3 or more of the time. Noisy/Distracting Environment Occasionally- Up to 1/3 of the time. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) Yes, this position will have a team to assist with most aspects of the job.

Professional References

Professional References

Please provide contact information for professional references. Minimum Requests 0 Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. • Do you possess a valid driver's license and a driving record that is in compliance with the City's Driving Standards? Please review position requirements for details.

• Yes
• No

Applicant Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Transcripts
2. Letter of Recommendation

• Experience with SCADA networks, PLCs, and IT infrastructure in a utility or industrial setting.
• Strong problem-solving skills and ability to analyze complex technical issues.
• Ability to operate independently while contributing to strategic planning and technology initiatives.

Join a forward-thinking team where your technical expertise and leadership skills directly impact the City's public utilities operations. Make a difference while working on challenging and rewarding projects that ensure the reliability and efficiency of essential services., VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor's degree in computer science or a closely related field.

EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this job class requires a minimum of three years of full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. As applicable, Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN)., * Experience with industrial control systems, water/wastewater utility operations, or other critical infrastructure IT systems.

• Professional certifications such as CompTIA Security+, CISSP, or SCADA-specific certifications.
• Hands-on experience with network security protocols, firewalls, and cybersecurity practices in SCADA environments.
• Experience with project management, including coordinating vendor services and system upgrades.
• Familiarity with database management, reporting tools, and data analytics for utility operations.
• Knowledge of industry standards and regulations for water and wastewater utilities, including cybersecurity and critical infrastructure guidelines such as AWWA Cybersecurity Guidance, ISA/IEC 62443, and AWIA risk and resilience requirements, or equivalents.

Posting Detail Information

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Mechanical Hazards W = Several Times Per Week Chemical Hazards N = Never Electrical Hazards D = Daily Fire Hazards N = Never Explosives N = Never Communicable Diseases N = Never Physical Danger or Abuse N = Never Other If Other, Description Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Dirt and Dust M = Several Times Per Month Extreme Temperatures S = Seasonally Noise and Vibration M = Several Times Per Month Fumes and Odors M = Several Times Per Month Wetness/Humidity S = Seasonally Darkness or Poor Lighting M = Several Times Per Month Primary Work Location Office Environment Non-Physical Demands