Operations & Systems Coordinator - Property Management / Bookkeeper

Review rental applications and screen tenants

• Post rent payments, send late notices, manage tenant ledgers

• Coordinate maintenance work orders with vendors and tenants

• Show vacant units; manage vacancy listings

• Handle move-in/move-out documentation and security deposits

• Issue notices per Wisconsin landlord-tenant law

• Coordinate eviction filings; appear in small claims court as needed

• Manage collections on delinquent accounts

Bookkeeping (QuickBooks Online):

• Record and categorize income and expenses across multiple entities

• Post journal entries; reconcile bank and credit card accounts monthly

• Process vendor invoices and coordinate bill payments

• Generate monthly financial reports for ownership review

• Assist with year-end 1099 preparation and CPA coordination

Office & admin:

• Answer phones; manage tenant and vendor communications

• Open, sort, scan, and file mail by property and entity

• Assist with paperwork when new businesses or projects launch

• Maintain digital and physical filing systems

Systems & process (the most important part of this job):

• Document every recurring task as an SOP from day one

• Identify manual processes and propose automation or elimination

• Use AI tools (Claude, ChatGPT, or similar) actively to improve output

• Participate in weekly operations meetings; set and track monthly/quarterly/annual goals

Do you have experience in Generative AI?, Already using AI (ChatGPT, Claude, etc.) as a regular daily work tool

• Clear, direct communicator - will tell ownership when something isn't working

• Comfortable working independently most of the time

• Willing to appear in court for eviction proceedings

• Trustworthy with confidential financial, legal, and tenant information

• Embraces change - this environment is always evolving

STRONGLY PREFERRED

• QuickBooks Online experience

• Appfolio or other property management software

• Familiarity with Wisconsin landlord-tenant law

• Track record of building SOPs or workflow documentation

• Small business or entrepreneurial environment experience, * Do you have experience with QuickBooks Online or similar bookkeeping software?

• Briefly describe any experience you have with property management, tenant relations, or working in a real estate office.

Experience:

• Bookkeeping: 1 year (Required)

$20 - $22 an hour - Part-time, Full-time, Pulled from the full job description

• Flexible schedule, 1. Which AI tools do you use, and give one concrete example of how you've used AI to do something faster or better at work.

2. Describe a process you found inefficient and what you did about it.

3. Are you comfortable with court appearances for evictions? Any landlord-tenant experience?

Applications without answers to these three questions will not be reviewed.

Pay: $20.00 - $22.00 per hour

Benefits:

• Flexible schedule

JDPM LLC is a private real estate investment company in Greenville, WI managing a portfolio of residential and commercial rental properties. We're looking for a dependable, detail-oriented person to join us as our Operations & Systems Coordinator.