INFORMATION TECHNOLOGY SPECIALIST I

Under the direction of the Information Technology (IT) Portfolio Manager, an IT Manager I of the California High-Speed Rail Authority (Authority), the IT Specialist I (IT Business Analyst) is responsible for supporting the delivery of IT solutions to the Authority. This is accomplished by executing activities of the Project Management Life Cycle (PML) and Software Development Life Cycle (SDLC), leveraging best practices, and thoughtful analysis to bridge business needs with technology. The IT Business Analyst works with cross-functional teams across diverse business areas to analyze evolving business needs, document processes, capture business requirements, and execute appropriate test cases by verifying features, identifying defects through systematic testing, and assisting with Americans with Disabilities Act (ADA) compliance testing. The incumbent is responsible for leading concurrent efforts while making critical decisions and delivering results in a fast-paced environment. Working Conditions Part-time telework is available for this position for California residents based on the requirements of the position and may be discussed during the interview process. Hiring interviews may be available virtually, using teleconferencing or video conferencing options. While working on-site, the incumbent works in a professional office environment, in a climate-controlled area which may fluctuate in temperature and is under artificial light. The incumbent will be required to use a computer, mouse, and keyboard, and will be required to sit for long periods of time at a computer screen. The incumbent must be able to focus for long periods of time, multi-task, adapt to changes in priorities, and complete tasks or projects with short notice. The incumbent must develop and maintain cooperative working relationships and display professionalism and respect for others in all contact opportunities., Are you looking for a different type of state government job? Something with a little more excitement and a more fast-paced and fluid environment? How about an opportunity to be part of one of the most remarkable transportation projects in California's history? The California High-Speed Rail Authority is a small and dynamic state agency that is looking for employees who are interested in a challenging and rewarding job opportunity. Please let us know how you heard about our position by taking this brief survey. Completing this survey is not required to be considered for this vacancy. https://www.surveymonkey.com/r/HCM6SCC Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113. Department Website: https://hsr.ca.gov/jobs/ Special Requirements A Statement of Qualifications (SOQ) is required for this position. The SOQ must be no more than three (3) pages, single-spaced, with one-inch margins, in 12-point font, organized and numbered as reflected below. The SOQ must discuss the applicant's applicable experience as it pertains to each item below. Applicants who do not follow these requirements may be disqualified from the hiring process. A resume is required but does not take the place of the SOQ. Letters and other materials will not be considered in the place of the SOQ. You must respond to all of the following items:

1. Provide examples from your professional experience leading as a Business Analyst on enterprise IT projects, including the tools used and artifacts developed, in the following areas: a. Eliciting and managing requirements. b. Developing user guides and leading end-user testing and training.

2. Describe a specific example when you had to manage conflicting stakeholder expectations on an IT project. a. How did you identify and address the conflicts? b. What strategies did you use to ensure alignment and maintain project momentum?

3. Provide an example of when you had to balance multiple projects simultaneously. How did you prioritize your work and ensure all tasks were completed on time and as expected? NOTE: Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting an SOQ that is not your own may be cause for disqualification from the hiring process. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/26/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply., Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed. If applying via postal mail or by dropping off your application, applicants must include JC-518172 and IT Business Analyst, 311-460-1402-018 in the 'Job Title' section of the STD. 678 to be considered for this position. Please indicate on the STD 678 your basis of eligibility in the "Explanations" field (i.e. SROA, surplus, reemployment, reinstatement, transfer, or list eligible.) Surplus/SROA candidates must provide a copy of their surplus/SROA letter with their application. Consideration may be given to applicants on another Department's employment list, provided the criteria are met to transfer the eligibility from the employment list to the Authority's employment list. Training and Development assignments are not being considered at this time.

Do you have experience in Task prioritization?, In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience working on IT projects in a technical business analyst role.
• Experience in quality assurance and testing of IT applications.
• Experience facilitating collaboration sessions among various stakeholder groups and driving outcomes.
• Experience with the Microsoft Office Suite, including Word, Excel, PowerPoint, Project, and Visio.
• Experience preparing and producing clear and concise documentation (e.g., test cases, test scenarios, user acceptance test scripts, requirements, business processes, information security policies, processes and procedures, plans, etc.)
• Knowledge and experience with PML and SDLC.
• Knowledge and/or experience with automation testing or scripting is a plus.
• Ability to communicate effectively in a clear and concise manner.
• Ability to meet business needs through innovative solutions and demonstrate a service-oriented, customer relations-sensitive attitude.
• Ability to establish and maintain cooperative working relationships with all levels of staff and management; communicate effectively with peers, other technical teams, executives, external partners, vendors, and other stakeholders.
• Ability to manage multiple high priority initiatives in a fast-paced achievement-oriented environment and work under pressure to meet deadlines.
• Ability to maintain confidentiality of sensitive tasks, assignments, and information.
• Willingness to work excess hours to achieve business results.
• Display enthusiasm for continuous learning.
• Demonstrate keen attention to detail.

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance, The State of California offers a comprehensive benefits package that includes health, vision, dental, a retirement pension, a telework stipend if applicable, and an array of other options.

The High-Speed Rail Authority headquarters building is located in downtown Sacramento on the corner of 8th and L Street. We are located one block away from the 8th and Capitol light rail stop, as well as the 7th and Capitol light rail stop. The building is also within walking distance of DOCO, the California State Capitol Park, a farmer's market during summer months, and Old Sacramento.