Sr Project Manager- Agile Delivery

CITIZENS INC
Johnston, United States of America
11 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Remote
Johnston, United States of America

Tech stack

Agile Methodologies
Scrum

Job description

The Project Manager leads complex, cross-functional initiatives that advance Risk and Finance Town's business and technology objectives. The role drives planning, execution, governance, and stakeholder alignment while applying agile delivery practices and operating with significant autonomy., Project Leadership & Delivery

Lead cross-functional projects from initiation through deployment, ensuring alignment to scope, schedule, budget, and quality expectations. Oversee multidisciplinary teams and integrate business, technology, and vendor workstreams to achieve successful outcomes.

Strategic Planning & Scope Definition

Collaborate with project sponsors and business leaders to define goals, success metrics, and deliverables. Develop detailed plans, manage milestones and dependencies, and anticipate organizational impacts, including change-management needs.

Scrum Master & Agile Delivery

Support agile or hybrid initiatives by facilitating core ceremonies, coaching teams on agile principles, clearing impediments, and partnering with Product Owners to maintain a prioritized backlog. Track and communicate performance using key agile metrics and promote transparency and continuous improvement.

Stakeholder & Communication Management

Build strong relationships across technology, operations, risk, product, and business teams. Provide timely, accurate, and executive-ready status reporting across all initiatives. Develop and maintain dashboards, KPIs, and summaries that communicate progress, risks, issues, and decision needs to senior leadership. Ensure consistent reporting cadences and promote transparency across teams.

Risk, Issue & Dependency Management

Identify and mitigate risks, issues, and interdependencies early. Lead resolution efforts, communicate impacts, and ensure consistent application of risk-management practices across teams.

Requirements

  • Expertise project management methodologies and lifecycle delivery.

  • Experience with Scrum, Kanban, and agile performance metrics.

  • Strong ability to influence without authority and guide cross-functional teams.

  • Comfortable navigating ambiguity, complexity, and organizational change.

  • Exceptional communication skills with an executive-ready presence.

  • Strong analytical and problem-solving abilities, including using data to inform decisions.

  • Proven experience driving operational efficiency and delivery maturity.

Qualifications

  • Bachelor's degree (Business, Technology, Engineering, or related field).

  • Experience as a Scrum Master, Agile Lead, or similar role.

  • 5+ years of project management or Chief of Staff-type experience; ability to manage multiple initiatives.

  • Excellent writing, presentation, and communication skills; high emotional intelligence and discretion.

  • Ability to work independently in fast-paced environments; financial-services experience is a plus.

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