Systems Administrator (Mandarin Speaking)

Systems Administrator (Mandarin Speaking) IT Systems Administrator responsible for supporting, maintaining, and optimizing the company's full IT operations. This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment. The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support. Essential Duties Technical Support & End-User Services

• Provide direct IT support for local employees in a fast-paced environment

• Troubleshoot and resolve hardware, software, and network issues or escalate as needed

• Support Microsoft Office applications, Outlook/Exchange, SharePoint, domain file systems, and collaboration tools

• Assist with setup and support of video conferencing systems for domestic and international meetings

• Maintain strong communication with end users and management regarding issue status and resolution Systems Administration (Servers & Applications)

• Install, configure, maintain, and support physical and virtual servers and related infrastructure

• Support Microsoft Active Directory, user accounts, permissions, and group policies

• Administer email systems and support Outlook client configuration and troubleshooting

• Support enterprise applications including OEM Teamcenter and other internal systems

• Maintain Windows server environments and virtualized infrastructure (VMware or equivalent)

• Perform system monitoring, patching, backups, and performance maintenance Network Infrastructure & Security

• Support and maintain LAN/WAN environments, including switches, routers, and network devices

• Configure and support TCP/IP services including DNS, DHCP, and SMTP

• Manage firewall administration and overall IT security controls

• Support VPN and remote access connectivity

• Assist with planning and implementation of network improvements and upgrades IT Asset & Vendor Management

• Maintain inventory of IT assets including hardware, software, printers, and licenses

• Assist HR with IT onboarding and offboarding (equipment setup and access provisioning)

• Work with Finance to obtain quotes, process purchase requests, and track IT procurement

• Coordinate with vendors for hardware, software, and service support Infrastructure, Projects & Support

• Participate in IT infrastructure projects including system installations, upgrades, and network expansions

• Support international and multi-site connectivity and system coordination as needed

• Assist with structured cabling, hardware deployment, and system rollouts

• Document IT procedures, configurations, and troubleshooting processes

• Support backup systems, disaster recovery processes, and system continuity planning Other Duties

• Perform other related duties as assigned

• Bachelor's degree in Information Technology, Network Administration, or related field preferred

• 3-5+ years of IT systems administration or advanced IT support experience

• Strong experience with Windows desktop and server environments (Windows Server, Windows 10/11)

• Experience with Microsoft technologies (Active Directory, Exchange/Outlook, SharePoint, Office 365 preferred)

• Strong knowledge of TCP/IP networking (DNS, DHCP, SMTP, VPN)

• Experience with virtualization platforms (VMware preferred)

• Familiarity with enterprise systems (SAP, Teamcenter, or similar manufacturing systems preferred)

• Experience in multi-site or manufacturing environments strongly preferred Skills & Competencies

• Strong troubleshooting and problem-solving ability

• Ability to work independently as the primary IT resource

• Excellent communication skills (technical and non-technical audiences)

• Strong organizational and time management skills

• Ability to prioritize multiple urgent tasks in a high-pressure environment

• High level of accountability, ownership, and responsiveness Additional Requirements

• Ability to work in a fast-paced manufacturing environment

• Ability to work overtime or respond to urgent issues as needed

• Ability to attend early morning or evening international meetings if required

• Travel: Less than 10%