IT Support Specialist

As an IT Support Specialist, you play a key role in ensuring a stable, reliable, and user-friendly IT workplace for employees across the maxon Group. You are the first point of contact for IT-related inquiries, ensuring fast resolution of incidents and a smooth daily IT experience, while actively contributing to modern workplace initiatives and international IT projects., * Analyze and resolve first-level IT incidents, questions, and service requests in a structured and solution-oriented way.

• Diagnose, troubleshoot, and resolve hardware, software, and workplace issues for end users.
• Install, configure, and deploy PCs, peripherals, telephones, and printers.
• Perform proactive maintenance of IT hardware and software environments.
• Support employees in the effective use of Microsoft 365 and modern workplace tools.
• Support Windows 11 and Modern Workplace rollouts, including Microsoft Autopilot.
• Collaborate with international ICT teams and participate in global IT projects across the maxon Group., * A key operational role ensuring smooth IT services for a global organization.
• A collaborative and international work environment, working with colleagues across countries and cultures.
• A dynamic and friendly workplace in our new Barcelona tech hub, combining startup energy with the stability of a Swiss industrial leader.
• International exposure with daily collaboration across maxon locations.
• Opportunities for continuous learning and growth through the maxon academy and professional development programs.
• A permanent contract, competitive compensation, flexible working hours that supports work-life balance.
• Free membership to the Club Natació de Barcelona, including access to the gym, swimming pools, and a wide range of sports activities.
• Cobee program to benefit from tax-advantaged payments for transportation and meals. Contact us Are you interested in new challenges? We look forward to your online application. Ms María Gallego Arias

• You enjoy being close to users, solving problems, and making technology work smoothly in everyday business.
• You have experience in an IT support or technical service role, or a comparable vocational IT background.
• You have solid knowledge of Windows desktop environments, Microsoft 365, Azure, and Autopilot.
• You work in a structured, reliable, and service-oriented way, even when handling multiple requests.
• You are a quick learner with a hands-on mindset.
• You communicate clearly and feel comfortable working in an international environment.
• You are fluent in English; German is a plus.

maxon is a global provider of world-class precision drive systems. Our drives are perfectly suited for wherever extreme precision and the highest quality standards are required - on Earth and on Mars. For creative minds and passionate doers, we offer a global yet trusted environment. Those who are curious, hands-on, and motivated to learn and grow will have the opportunity to develop their potential with us.