Business IT Manager - Carve-out / TSA & System Migration

• Manage TSA operations: Ensuring stable operations for central business/quality systems (e.g., SAP, Salesforce, eQMS, M365), including incident/problem coordination, change windows, and SLA/escalation handling.
• SPOC for Seller IT: Single Point of Contact for technical issues, access, interfaces, changes, escalations, and TSA scope control.
• Migration & Cutover: Planning and implementation of data/system migrations to the target environment (mock runs, cutover plan, readiness, hypercare).
• Help build the target IT infrastructure (fit-to-size): Support in selecting/onboarding providers (e.g., Intranet/MDM/Helpdesk), definition of support model, governance & KPIs.
• Support the GxP Process / Compliance & Documentation: Audit-ready documentation, risk/issue logs, and implementation of regulatory requirements for GxP systems (CSV IT/validation, audit trails, access control, records/signatures).

• Several years of experience in IT Operations / Service Delivery / System Migration - ideally in a transformation, carve-out, or TSA context with a desire to grow within an organization.
• Practical experience with ERP/CRM/QMS-related systems (e.g., SAP, Salesforce, eQMS, M365) and data/interface issues.
• Strong in stakeholder management, structured management, and "staying calm under pressure."
• ITIL expertise is a plus; experience with external providers/outsourcing is welcome.
• Nice to have: Pharmaceutical expertise (GMP/Annex 11/21 CFR Part 11), ISO 27001 environment, security basics.

Why this role?

High visibility, genuine creative freedom, "Day 1 to Day 2" responsibility: You'll build the IT bridge that supports our business through the spin-off and will be Employee Number 1 in our Pharma IT department.

Every day, each one of us contributes to HELM's success with competence, the highest expertise and unique service. We reward this commitment - not only with international opportunities, possibilities for seminars and further training but also with benefits that offer optimal conditions to reach the perfect work-life balance. Interested? Join our motivated team and help shaping the future of HELM! Even if you do not fulfil all of the requirements in our profile, we encourage you to apply. It is important to us to find the right people who will enrich our team with their motivation and personality! We look forward to receiving your application with all the necessary documents .