Cloud Operations Engineer

• Support implementation and operation of Azure and Private Cloud services
• Perform standard changes, maintenance, and monitoring tasks
• Assist with migrations, upgrades, and platform improvements
• Troubleshoot and resolve incidents with support from senior engineers
• Maintain accurate technical documentation
• Support service transition and operational readiness
• Escalate complex issues appropriately
• Participate in on-call or out-of-hours support where required

Financial Services & Regulatory Compliance

• Follow regulatory and security standards applicable to financial services customers
• Ensure changes and incidents are documented and auditable
• Support compliance and assurance activities as required

Governance & Reporting

• Maintain accurate records of changes, incidents, and tasks
• Support service reporting and documentation standards
• Adhere to governance and operational processes

Teams to Collaborate With

• Customer Experience & Managed Service
• Platform & Infrastructure Teams
• Quality, Security & Compliance

Behavioural Competencies - Organisational & Behavioural Fit

• Eager to learn and develop technical skills
• Reliable and methodical approach to work
• Strong teamwork and communication skills
• Able to work under supervision and follow processes

Critical Competencies - Technical Fit Essential:

• Experience supporting Azure and/or Private Cloud infrastructure
• Understanding of Azure services and hybrid architectures
• Exposure to VMware environments
• Working knowledge of Infrastructure as Code concepts
• Basic understanding of networking and security principles
• Familiarity with Windows and Linux operating systems
• Ability to follow change and operational procedures
• Fluent written and spoken English is essential. The role requires the ability to produce audit-ready documentation and communicate confidently with senior and executive-level stakeholders

Desirable:

• Exposure to Terraform, Azure DevOps, or PowerShell
• Awareness of backup technologies such as Veeam or Rubrik
• Experience in a managed services or regulated environment

A well-established international technology services company focused on cloud, infrastructure, and managed services solutions. It operates across multiple countries and supports enterprise clients with business-critical environments in regulated and high-demand sectors

• Opportunity to work in an international, well-established technology company with a strong focus on cloud and managed services
• Exposure to Azure and Private Cloud environments within structured, high-quality projects
• Continuous learning and career development alongside experienced engineers
• Collaborative and supportive team environment with strong professional growth potential
• Competitive benefits package and involvement in initiatives that promote employee well-being and social impact