IT Support & Systems Coordinator

We're hiring our first in-house IT & Compliance Coordinator to support around 300 staff and help keep our business running smoothly and securely.

This is a broad, hands-on role combining IT support, system testing, stock security, and compliance/H&S administration.

It's ideal for someone with solid IT support experience who is organised, process-driven, and keen to take ownership of wider responsibilities., * Manage Microsoft 365 accounts, staff access, and devices

• Provide day-to-day support for laptops, printers, VOIP, networking, and CCTV
• Maintain updates, backups, and IT security basics (antivirus, firewalls)
• QC/UAT internal systems before rollout; flag issues to developers
• Support stock tracking and security via IT systems (CCTV, logins, stock registers)
• Maintain compliance logs, staff access records, and reporting templates
• Assist managers with H&S checks (fire safety, workstation setup, equipment logs)
• Raise and escalate compliance or H&S issues as needed
• Monitor IT-driven security (CCTV, access control, stock records)
• Work with operations to ensure vehicles are logged, located, and secure - DEAL BREAKER
• Support audits and investigations into stock discrepancies
• Handle GDPR requests, including SAR requests - DEAL BREAKER
• Site visits to all branches (main base is Mega) - must be able to drive

Do you have experience in VoIP?, * 2-4 years' IT support/sysadmin experience

• Strong Microsoft 365 and basic networking skills
• Organised, process-driven, with attention to detail
• Comfortable working independently and liaising with multiple departments
• Experience with an RMM
• Experience with VoIP systems
• Experience with asset management
• Experience with Unifi Networks

Desirable

• Experience with CCTV/stock tracking systems
• Familiarity with H&S or compliance admin
• Interest in broadening beyond IT into operational compliance
• Any experience supporting dealer-level diagnostics

Full-time, Monday-Friday (occasional on-call)

Salary: £28,000-£35,000 DOE

Reports to: CEO