IT Support Engineer - Stockport

We're hiring an IT Support Technician to join a busy internal IT team, supporting day-to-day operations across a professional business environment. This is a fantastic opportunity for someone with solid technical foundations who wants to expand their skills, gain exposure to wider infrastructure, and be part of a supportive team.

What you'll be doing:

• Delivering first-line and second-line support via phone, email, and in person
• Troubleshooting hardware, software, and network issues
• Managing user accounts, passwords, and permissions
• Supporting Windows environments, Office 365, and Active Directory
• Maintaining desktops, laptops, printers, mobile devices, and AV equipment
• Assisting with system monitoring, backups, and security checks
• Supporting new user onboarding, setup, and training
• Working with third-party suppliers and internal departments on escalated issues
• Keeping IT asset registers and technical documentation up to date

• Experience in IT support or service desk environments
• Knowledge of Windows Server, Active Directory, DHCP, and Office 365
• Strong troubleshooting and problem-solving abilities
• Excellent communication and customer service skills
• Organised approach with the ability to manage multiple priorities
• A proactive attitude and genuine passion for technology