Laboratory Software Specialist - LIMS

• Provide Level 3 support for LabWare LIMS incidents and problems
• Administer, configure and maintain the LabWare LIMS application and its code base
• Design, configure and support LabWare Visual Workflows and instrument interface
• Develop, maintain and debug LIMS Basic scripts and subroutines
• Create and maintain Crystal Reports and related reporting configurations
• Manage BAU LIMS activities including user access, permissions and static data changes
• Prioritize work based on business impact and operational requirements
• Maintain accurate system, configuration and support documentation
• Liaise with LabWare and third-party suppliers where required
• Act as a point of contact for technical queries and bridge the gap between business and IT teams

What You'll Be Doing

You will provide third line (Level 3) technical support, administration and configuration of Anglian Water's LabWare LIMS application. Working closely with laboratory users, IT colleagues and external suppliers, you will ensure the system remains stable, effective and aligned with business priorities.

• At least 5 years' hands-on experience supporting and administering LIMS
• Proven experience delivering Level 3 / third-line application support for LIMS and other Laboratory applications
• Understanding Lab workflows and experience working within a lab
• Strong experience with LIMS Basic coding, instrument interface development
• Knowledge of SQL and relational database concepts
• Ability to work independently and manage competing priorities
• Strong troubleshooting, analytical and problem-solving skills
• Understanding and experience of external interfaces from LIMS
• Knowledge and experience with ITIL concepts

Desirable experience

• Experience working in a regulated laboratory environment
• Knowledge of Crystal Reports and Visual Workflows
• Experience supporting audit or compliance-related systems

We invest in our people - as a valued employee, you'll be entitled to:

• Personal private health care
• Generous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 26 days annual leave - rising with length of service and the ability to buy more
• Life assurance (up to 8 x salary)
• Personal accident cover (up to 5 x salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeing and lifestyle.

Anglian Water is not your typical water company. Just take a look at our Love Every Drop strategy and you'll start to get a feel for our culture. It's collaborative, innovative and inspiring. We put people at the heart of our business and we truly love what we do! If you want to help us embrace new technology and the power of people to keep us at the forefront of our industry-especially through critical systems like our LIMS-please apply today!