Instructional Designer/eLearning Developer - IT Initiatives

• Organizational Change Management - Strategic advising, change impact assessment, stakeholder engagement, and standards for IT Audit compliance
• Communications & Campaigns - Technical writing and editing to create engaging content reaching over 28,000 end users via IT News, IT Viva Engage Community, Events & Notices, and Email campaigns
• End User Events - Planning and executing events to maximize attendance and engagement while driving adoption of IT initiatives
• IT Learning & Enablement - Instructional design, enterprise knowledge sharing, learning facilitation and delivery, project management, and learning surveys/evaluation
• Graphic & Experience Design - Visual identity concepts, digital signage, and campaign assets to support IT projects and initiatives
• IT Sites - Sites and pages developed for IT projects to provide enhanced user experiences and successful product adoption
• IT Continuous Improvement - Identifying key process improvement opportunities and enhancing customer value through community listening and measurement
• Business & Community Engagement - Partnering with the business exchange community and systems managers to bring awareness and drive adoption of IT offerings, * Learning experience design - Collaborate with team and stakeholders to plan, co-create, and/or design learning experiences fit for the audience and needs of the initiative or product offering. This may include live learning events, eLearning courses, and on-demand resources and announcements.
• Learning content development - Develop learning content for various technology solutions that are accessible and understandable to a non-technical audience. Support content development, including facilitator scripts and presentation materials for IT live learning events.
• eLearning development - Build interactive eLearning solutions in Articulate Rise and Storyline 360 and deploy in Learning Management Systems.
• Learning facilitation and delivery - Facilitate live or in-person sessions with global audiences focused on technology products, services, and/or initiatives, leveraging interactive methods to maximize learner participation, engagement, and retention.
• Learning surveys and evaluation - Ensure all learning deliverables include a listening and measurement strategy and implement surveys and evaluation methods to support each one.

• Experience: Bachelor's and 3+ years of instructional design experience

• Technical Proficiency: Expert-level skills in Articulate Rise and Storyline 360.

• AI Savvy: Practical experience using AI to accelerate the content development process (Microsoft Copilot preferred).

• Facilitation: Proven ability to deliver engaging virtual instructor-led training (VILT) via Zoom.

• Communication: Exceptional ability to translate complex or technical subjects into clear, engaging content for non-technical audiences.

• Visual Design: A keen eye for layout, color, and brand alignment using tools like Adobe Creative Suite or Canva.

Bonus Skills

• Specialized Knowledge: Prior experience creating courses for AI, Cybersecurity, or Microsoft Productivity Suite.
• Agile Environments: Experience working within an agile development framework.
• Project Management: Project management experience., Do you have technical experience - creating learning and development for IT initiatives?* YesNo Are you advanced (3-5 years' experience) in creating content in Articulate Storyline and Rise* YesNo Do you have experience with the Microsoft platform?* Do you have experience with Adobe Creative Suite or Canva?*

SweetRush has an exciting opportunity for a talented professional to join our Talent Solutions Team!, At SweetRush, we believe that when you put people at the center of business, magic happens. As a global leader in learning and development, we blend high-end storytelling, emerging tech like AI and VR, and deep psychological insights to help organizations-from iconic global brands to essential nonprofits-flourish. We are a remote-first, tight-knit community built on a foundation of radical empathy and creative excellence. Our work isn't just about the awards we win with incredible partners such as Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others; it's about balancing profit with a genuine desire to spread good in the world. If you are a caring innovator who believes work should be life-centered and impactful, then this is where you come in…, Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English. SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush "Join Us" page at https://www.sweetrush.com/join-us/. You can also find our openings posted on our LinkedIn company page under the "Jobs" tab at https://www.linkedin.com/company/sweetrush/jobs/. Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information, such as SSN, banking information, credit cards, etc., during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to talent acquisition professionals.