Scrum Master
Role details
Job location
Tech stack
Job description
· Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, for 1-2 Agile teams.
· Support teams operating in mid- to moderately complex environments by reinforcing Agile principles and good delivery practices.
· Partner with Product Owners to maintain a healthy, well-groomed backlog, assist with story sizing, and support prioritization discussions.
· Encourage thoughtful conversations around scope, timelines, and dependencies to help the team make informed delivery commitments.
· Identify impediments and work collaboratively with stakeholders or other teams to support resolution.
· Use Agile metrics such as velocity, throughput, cycle time, and burndown trends to help teams understand performance patterns and identify opportunities for improvement.
· Maintain Agile tools (e.g., Jira, Confluence, Agile Accelerator, or similar platforms) to provide transparency into sprint progress and overall delivery health.
· Foster a collaborative and respectful team culture focused on accountability and continuous learning.
· Help establish and reinforce team norms and working agreements that support consistent delivery.
· Serve as a trusted Agile resource to team members and stakeholders, promoting open communication and shared ownership.
· Support cross-team coordination and help manage dependencies where applicable.
· Leverage feedback from retrospectives and team discussions to promote incremental process improvements.
Requirements
· 4+ years of progressive experience serving as a Scrum Master or in a dedicated Agile facilitation role supporting software or systems delivery teams.
· Demonstrated experience leading Scrum execution for one or more cross-functional Agile teams.
· Practical experience supporting Agile teams in Scrum, Kanban, or hybrid delivery environments.
· Familiarity with backlog refinement, story estimation techniques (e.g., Planning Poker, relative sizing), and sprint planning practices.
· Experience using Agile management tools such as Jira, Confluence, Agile Accelerator, or similar platforms.
· Ability to interpret Agile performance metrics (e.g., velocity, throughput, cycle time, burndown) and communicate insights in a constructive manner.
· Strong facilitation, communication, and collaboration skills.
· Ability to work effectively with technical teams and client stakeholders.
· Problem-solving skills and a proactive approach to addressing team impediments.
KNOWLEDGE AND SKILLS DESIRED:
· Experience working with Federal agencies, particularly the Department of Veterans Affairs, is a plus.
· Certified Scrum Master (CSM) or similar Agile certification is preferred.
· Exposure to scaled Agile frameworks (e.g., SAFe) is a plus.
EDUCATION:
· Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent experience.
CLEARANCE:
· Must be able to obtain and maintain a Public Trust clearance.