Consultant, Implementation

• Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.
• Act astrustedadvisor on how clients can bestleveragethe platform and APIs to meet requirements.
• Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
• Guideresolution of complex client issues, escalations, and ambiguous problems.
• Own delivery governance, onboarding strategy, and escalation management.
• Define and improve onboarding and delivery standards, playbooks, and ways of working.
• Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.

Typical Deliverables:

• End-to-end onboarding and implementation delivery ownership formedium and high complexity
• Platform and API demo materials tailored to client use cases
• Requirements-to-platform mapping and documented solution approaches
• RAID logs, status reports, and decision records
• Go-live readiness assessments and handover packages
• Reusable onboarding playbooks, patterns, and best practices
• Escalation and risk mitigation plans for critical clients
• Operational metrics and improvement roadmaps

Success Measures:

• Consistent success of complex onboarding engagements with strong governance.
• High confidence and trust from senior client stakeholders.
• Reduced onboarding variance through standards and reusable approaches.
• Effective resolution of high-impact client issues and escalations.
• For Senior Managers:strong teamcapability,successionreadiness, and delivery stability.
• Experienceoperatingacross regions, clients, or regulated environments.
• Demonstratedpeopleleadership and team development experience

This is a remoteposition. A remote position does not require job dutiesbeperformed within proximity of a Visa office location. Remotepositions maybe requiredto be present at a Visa office with scheduled notice. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Basic Qualifications * 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications * 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhDBachelor's degree or equivalent experience. Typically 8+ years' experience leading complex delivery, onboarding, or implementation engagements. Proven ability to influence senior stakeholders and lead through ambiguity. Deep experience with API-driven or platform-based solutions.

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.