Lean Agile Coach- Product and Engineering - Remote-First

In today's digital world, payments often still feel outdated: random delays and confusing rules make it harder than it should be to pay and get paid. The European Payments Initiative (EPI) is here to change all that, forever.

With Wero, our digital wallet, we make sending and receiving money simple, seamless and secure across France, Belgium and Germany, with more countries and omnichannel solutions coming soon. Supported by 16 major banks and the two largest European acquirers, EPI is building a new, proudly European payment system: easy, instant and transparent, all for the greater good.

What's in it for you

• Real systemic impact at scale. You'll shape how ~14 cross-functional teams (~120 people) collaborate, deliver, and continuously improve.
• Agility with purpose. No "cargo-cult Agile" here: you'll work on flow, outcomes, and value streams in a highly regulated, real-world payment environment.
• Remote-first, done right. You'll help model and strengthen inclusive, effective remote collaboration while working in a distributed, multicultural organization.

At EPI, we embrace a remote-first culture, enabling our teams to work remotely from the country they are based in, with in-person meetings at least once a quarter to foster collaboration and connection.

About The Team

You'll join the Product and Engineering team and work closely with:

• Product Managers, Engineers, and Engineering Managers
• Senior leaders and key stakeholders across Product, Tech, Operations, Risk, and Compliance
• Other transformation and delivery leaders across EPI

Your mission: enable sustainable agility, flow, and continuous improvement across teams and value streams, in a remote-first environment.

Your impact

In This Role, You Will

Enable Agile adoption & systemic transformation:

Act as the Agile Coach for ~14 teams, ensuring consistent, pragmatic adoption of Agile principles, clear ways of working, and adherence to agreed product lifecycle procedures - while balancing team autonomy with end-to-end value.

Create Flow Across The Organization

Design and evolve flight levels architecture to connect strategy, portfolio priorities, and team execution; facilitate delivery planning, dependency management, and cross-team coordination in a fully remote setup.

Build a Strong Continuous Improvement & Collaboration Culture

Break down silos, foster transparency, and help teams establish effective feedback loops, working agreements, and communication norms tailored to remote collaboration.

Coach People, Not Just Processes

Provide team and 1:1 coaching to product managers, engineers, and leaders, building psychological safety, accountability, and healthy team dynamics across a distributed, multicultural workforce.

Technology stack

You'll be comfortable with (or willing to deepen your expertise in):

• Collaboration & facilitation: Miro / Mural, Microsoft Teams, Confluence
• Agile & flow practices: Flight Levels, Scrum, Kanban, XP, Agile scaling frameworks
• Engineering & delivery context: CI/CD, DevOps, quality engineering, product analytics
• Flow & performance metrics: lead time, WIP, throughput, aging, outcome-based KPIs
• Systems thinking & Lean approaches to organizational improvement

• Proven experience coaching multiple teams simultaneously across different product or technology domains
• Strong consulting mindset, able to diagnose systemic impediments and design pragmatic, context-sensitive interventions
• Excellent facilitation and communication skills, with perfect spoken and written English
• Experience working in payments or financial services, or other regulated environments
• Professional trainer or consulting background
• You share our values and actively contribute to a culture of trust, transparency, and continuous improvement
• You thrive in a remote-first, multicultural environment and are comfortable leading change without formal authority, * ICP-ACC / ICP-ENT or equivalent Agile coaching accreditation
• Professional coaching certification (ICF, EMCC)
• Kanban Management Professional (KMP)
• Advanced Scrum / Scrum Alliance certifications

Nice to have

• Flight Levels Coach / Guide
• Training From The Back of the Room
• Liberating Structures
• Online Facilitation certifications

Seniority level

• At least 5 years' experience as a software engineer or product manager
• 5-8 years' experience as an Agile Coach
• 1+ year working in a fully remote or distributed organization

Nice to have

• Consulting experience
• Professional training experience

If this looks like you, the recruitment steps are:

• A first call with one of our recruiters
• An interview focused on the mission and your expertise
• Possibly, a business case or practical facilitation exercise
• An interview focused on our company skills
• Hopefully, an offer you can't refuse

Turn back if …

• You're looking for a fully predefined, low-ambiguity environment
• You prefer focusing on one team at a time rather than systemic change
• You're not comfortable challenging the status quo with empathy and pragmatism