Technology Coordinator

Behind the scenes, we are building something bigger than therapy. We are actively expanding and strengthening - our internal system and digital infrastructure designed to support scalable healthcare operations, clinical workflow, scheduling, billing logic, internal reporting, automation, and long-term growth. This is not a "helpdesk" job. This is a build-the-future role with real responsibility, real ownership, and real impact. We are seeking an Technology Coordinator who can step into our ecosystem, learn it deeply, and help strengthen both our software systems and internal tech infrastructure across all of The Sensory Studio locations. The Technology Coordinator will support the continued development, maintenance, and evolution of Max Studio Health (MSH), our internal EMR system and also play a key role in supporting internal technology logistics across all centers. This person will be responsible for understanding how MSH functions end-to-end, supporting and improving its workflows, and ensuring our team has the technology support and infrastructure needed to operate efficiently day-to-day., DynamoDB CloudWatch RDS (PostgreSQL) Infrastructure / DevOps Skills Docker Git / Version Control Internal Technology & Studio Support Responsibilities In addition to software development and cloud infrastructure work, this role will also support internal technology operations across all Sensory Studio centers. This includes hands-on management and troubleshooting of daily tech needs such as: Supporting staff with internal technology requests and troubleshooting Computer, laptop, and workstation support Printer setup, connectivity troubleshooting, and general printer maintenance support Telephone system support (including Net2Phone), call routing issues, voicemail troubleshooting, and internal messaging support Wi-Fi and connectivity troubleshooting, including coordination with service providers when needed Supporting onboarding and offboarding technology logistics (device setup, access, accounts, permissions) Conducting equipment audits across all centers Maintaining and tracking technology inventory across locations (computers, iPads, printers, headsets, accessories, etc.) Ensuring each center remains organized, operationally prepared, and properly equipped This role requires someone who is responsive, dependable, resourceful, and able to support real-time operational needs in a fast-moving pediatric healthcare environment. Core Responsibilities Supporting the continued development and expansion of Max Studio Health (MSH) Troubleshooting, optimizing, and improving system workflows across internal platforms Building scalable tools that support Admin, HR, Billing, and Clinical Operations Managing AWS deployments, cloud infrastructure, and monitoring systems Maintaining clean documentation to ensure long-term sustainability of systems Diagnosing and resolving technical issues quickly and effectively Supporting automation, API connectivity, and internal reporting tools Assisting with technology planning, infrastructure upgrades, and long-term systems strategy Ensuring all internal technology systems remain secure, functional, and reliable across centers What We're Looking For We can teach systems. We cannot teach mindset. To thrive at The Sensory Studio, you must be someone who naturally embodies: Strong ownership mentality and self-direction

This role requires someone who can think like an engineer and operate like a leader - someone who is technically sharp, operationally organized, and able to handle both systems development and real-time studio technology needs. Required Technical Skills Front-End Development: ReactJS (Proficiency strongly required) HTML / CSS TailwindCSS (Highly preferred) Proficiency in other modern JavaScript frameworks (Angular, Vue, etc.) is acceptable, as long as you can work confidently in React. Back-End Development Python (Strong proficiency required) SQL (PostgreSQL) (Strong proficiency required) Experience working with AWS CLI Strong understanding of backend architecture and cloud workflows Amazon Web Services (AWS) Understanding ALL aspects of AWS infrastructure is a requirement. Candidates must have strong familiarity with cloud architecture and implementation, including: AWS Lambda, High energy, initiative, and problem-solving instincts Organization, structure, and attention to detail Ability to communicate technical concepts clearly to non-technical staff Ability to stay calm under pressure and respond efficiently to urgent needs Strong documentation habits and pride in clean, sustainable work A growth mindset and genuine interest in building something long-term We are looking for someone who doesn't just "maintain." We are looking for someone who builds, improves, and strengthens systems continuously. Bonus Skills (Highly Attractive) While not required, we strongly value candidates with: Healthcare operations technology experience HIPAA-aware system design and compliance awareness Experience with internal dashboards, admin portals, or automation tools Experience working in scaling environments with evolving infrastructure Strong UI/UX instincts for building staff-friendly systems Familiarity with EMR/EHR systems and clinical workflow platforms Why This Role is Special This is a high-impact opportunity for someone who wants to be part of building the infrastructure behind a rapidly growing pediatric healthcare organization. You will help shape the systems that support our staff, our families, and our long-term growth. This is a role with influence, autonomy, and real responsibility - designed for someone who wants to become an integral part of a long-term mission.

401(k) Bonus based on performance Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development