Routing Coordinator
Role details
Job location
Tech stack
Job description
As a Routing Coordinator, you will support daily routing operations by building, optimizing, and maintaining high-quality service routes across assigned markets. This role plays a key part in ensuring routes are efficient, executable, and aligned with operational and customer service expectations. Working closely with the Manager of Routing Operations and cross-functional teams, you will help improve route efficiency, support field operations, and contribute to Sharps' commitment to best-in-industry service standards. This role is ideal for someone who enjoys data analysis, operational problem-solving, collaboration, and working in a fast-paced environment with daily deadlines. Candidates must be able to work standard business hours within the Central or Eastern Time Zone to support operational needs and cross-functional collaboration. Paid training, strong benefits, career growth opportunities, and exposure to advanced route optimization technology make this an exciting opportunity to grow within a mission-driven organization., * Build, optimize, and maintain daily service routes across assigned markets using route optimization software and operational management platforms.
- Design efficient, executable routes that support on-time service standards, customer commitments, and operational goals.
- Make real-time routing adjustments based on customer requests, operational changes, driver feedback, or service interruptions.
- Ensure route data accuracy including stop details, service frequencies, travel times, vehicle profiles, customer sites, and time windows.
- Utilize CRM systems to verify customer information, maintain routing records, and respond to routing-related requests or changes.
- Monitor route quality, identify inefficiencies or data gaps, and proactively recommend operational improvements.
- Support system updates, troubleshooting, testing, configuration adjustments, and data validation efforts across routing and operational platforms.
- Provide day-to-day support and training to local operations teams on routing processes, platform usage, and optimization best practices.
- Collaborate cross-functionally with Operations, Customer Service, Fleet, and other teams to ensure routing alignment and service execution.
- Must be able to work standard business hours within the Central or Eastern Time Zone to support operational needs and cross-functional collaboration.
- Other additional duties as required., Sharps Medical Waste Services offers a mission-driven, collaborative environment where employees contribute directly to meaningful operational impact. In this role, you will play a central part in maintaining financial integrity, supporting audits, and enabling data-driven decisions that help Sharps grow and scale responsibly. You will gain exposure to cross-functional operations and the opportunity to help implement innovative finance processes.
Requirements
Do you have experience in Transportation planning?, Do you have a Associate's degree?, * Associate's or Bachelor's degree in Logistics, Supply Chain, Operations Management, or related field preferred; equivalent work experience considered.
- 1-3 years of experience in logistics, transportation, dispatching, route planning, or related operations preferred.
- Experience with route optimization or comparable routing platforms preferred; training provided.
- Familiarity with CRM and operational management platforms is a plus.
- Strong analytical, organizational, and problem-solving skills with high attention to detail.
- Intermediate Excel skills strongly preferred, including lookups, filters, and pivot tables.
- Excellent communication skills with the ability to support field teams and explain routing concepts clearly.
- Ability to work in a structured, fast-paced environment with daily deadlines and changing priorities.
- Ability to adapt quickly and support operational needs across multiple markets.
Benefits & conditions
Pulled from the full job description
- Paid training
- Opportunities for advancement