Front Desk Coordinator / Customer Service (Full-Time)

Your daily duties will consist of:

• Greeting each customer with professionalism in person, by phone, and/or by email.
• Answer incoming calls, direct calls, and manage customer inquiries.
• Operate a computer, scanner, and printer.
• Create estimates, purchase orders, work orders, invoices, and packing slips through QuickBooks.
• Send and receive emails through Outlook.
• Process shipments utilizing USPS, UPS WorldShip & FedEx.
• Process payments (cash, checks, debit cards, and credit cards) utilizing Clover Flex and QuickBooks.
• Manage the front desk (and will-call) to ensure it is running smoothly at all times.
• Communicate clearly with staff and vendors to ensure our customers receive excellent service.
• Other duties as assigned.

We are seeking an organized professional with strong communication and customer service skills, with the ability to multi-task, work well under pressure (in a sometimes fast-paced environment), work independently and as part of a team.

This is a full-time position, with a typical work schedule of 8:00 am to 5:00 pm, Monday - Friday., * Ability to read, write, and verbally communicate in the English language.

• Basic math skills, including: fundamental arithmetic-addition, subtraction, multiplication, and division - along with fractions, decimals, percentages, and basic measurements.
• Know how to operate a computer (typing), scanner, printer, calculator, and tape measurer.
• Experience with QuickBooks desktop, Outlook, Adobe Acrobat, Microsoft Word & Excel.
• 1-2 years of customer service, preparing estimates, filing, and order entry.
• 1-2 years of basic accounting skills, accounts receivable (receiving payments), accounts payable (invoice entry).
• 1-2 years of purchasing, creating purchase orders, and communicating with vendors.
• Ability to work well under pressure and in a sometimes fast-paced environment, with constant interruptions.
• Ability to multi-task, work independently, and as part of a team.
• Ability to reprioritize your work duties as needed throughout the day, while meeting crucial deadlines.
• Ability to lift up-to 25 lbs. without assistance.
• Pass E-Verification.

We provide a casual blue-collar work environment, casual work attire (closed-toed shoes). Some paid holidays. Sick pay in accordance with the California Labor Laws. Vacation pay (40 hours per calendar year) upon completing your 1-year work anniversary. Health insurance is available after completing your 90-day probationary period.