Desktop Deployment Technician (PC Refresh / IT Support) / Desktop Support Technician - DST 0512 KP
Role details
Job location
Tech stack
Job description
We are seeking a Desktop Deployment Technician to support a large-scale PC refresh and IT support initiative. This role involves hands-on deployment, configuration, and troubleshooting of desktops and laptops in a fast-paced environment, ensuring smooth transitions and minimal disruption to end users., * Perform desktop/laptop imaging and deployment
- Set up and configure workstations and peripherals
- Handle hardware installations, upgrades, and replacements
- Provide onsite technical support to end users
- Troubleshoot hardware and basic software issues
- Track and manage IT asset inventory
- Support PC refresh activities and rollout schedules
- Ensure proper documentation of deployment activities
Requirements
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3+ years of desktop support or deployment experience
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Strong experience with Windows OS deployment and hardware setup
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Hands-on experience with tools such as:
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SCCM (System Center Configuration Manager)
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Microsoft Intune
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MDT (Microsoft Deployment Toolkit) (at least one required)
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Strong customer service and communication skills
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Ability to work in a fast-paced, high-volume deployment environment
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Reliable transportation and willingness to travel within Maricopa County
Preferred Qualifications:
- Experience supporting enterprise or government IT environments
- Prior involvement in large-scale deployment or PC refresh projects