Network & Systems Administrator (MSP, Field Support)

We are seeking a hands-on Network & Systems Administrator with MSP or IT services experience who thrives in both technical troubleshooting and real-world, on-site environments.

This role is primarily focused on supporting and maintaining client networks, systems, and infrastructure, while also assisting with deployment of network-connected technologies such as cameras, access control systems, and structured cabling., * Monitor, maintain, and support client networks, systems, and IT infrastructure in an MSP environment

• Configure, manage, and troubleshoot routers, switches, firewalls, and LAN/WAN networks
• Administer network services including TCP/IP, DHCP, DNS, and VLANs
• Diagnose and resolve network, hardware, and connectivity issues (remote and on-site)
• Perform routine maintenance, updates, and system optimization
• Manage multiple client environments and prioritize tasks effectively

Client Support & Field Services

• Provide on-site technical support and project work as needed
• Communicate clearly with clients to resolve issues and explain solutions
• Take ownership of assigned work from start to completion

Network-Connected Systems (Secondary Responsibilities)

• Install and service CCTV / IP camera systems (video surveillance)
• Install and configure access control systems (door access, badge entry)
• Perform structured cabling (CAT6/6a and fiber), including termination and testing
• Ensure proper integration of all systems into client networks (including PoE devices)

Documentation & Standards

• Maintain accurate service tickets, project documentation, and network records
• Ensure all work meets industry standards for safety, quality, and performance

Do you have a valid Driver's License license?, Do you have experience in System administration?, This is not a basic help desk role-this position requires strong problem-solving skills, networking knowledge, and the ability to work independently across multiple client environments., * Valid driver's license and ability to travel to client sites

• Strong troubleshooting skills across networks, systems, and hardware
• Ability to work independently and manage time effectively
• Comfortable working in both remote support and on-site environments
• Ability to lift 50 lbs, climb ladders, and perform physical installation work
• Willingness to learn and adapt to new technologies
• Strong attention to detail and ability to document work clearly, * 2+ years of experience in IT support, MSP, networking, or systems administration (or equivalent experience)
• Working knowledge of networking fundamentals (TCP/IP, DHCP, DNS, VLANs)
• Experience configuring or troubleshooting routers, switches, and network devices
• Ability to diagnose root causes and solve complex technical issues
• Experience supporting multiple clients or environments preferred, * Previous MSP experience
• CompTIA Network+, Security+, or similar certifications
• Experience with Aruba, Cisco, Ruckus, or similar networking equipment
• Familiarity with CCTV, access control, VoIP, or low-voltage systems, * Do you have experience working in an MSP environment?
• Are you comfortable with configuring and troubleshooting routers, switches, and networks?
• Describe a technical issue you diagnosed and resolved.
• Are you comfortable performing both IT support and installation work (cameras, access control, cabling)?

Pulled from the full job description

• Paid training
• Referral program
• Professional development assistance
• Paid time off
• Opportunities for advancement, * Begins at $18-$40 per hour (based on experience)
• Company vehicle
• Company phone
• Paid Time Off (PTO)
• Health Insurance Stipend
• Paid training and certification programs
• Performance/certification-based raises
• Advancement opportunities, * Hands-on, varied work (not stuck behind a desk all day)
• Paid certifications and ongoing training
• Clear path for career growth and advancement
• Consistent, high-quality projects

Pay: $18.00 - $40.00 per hour

Benefits:

• Professional development assistance
• Referral program

Stream Technologies provides managed IT services and advanced technology solutions, including network infrastructure, video surveillance, and access control systems. We take pride in delivering reliable service, clean installations, and long-term client relationships.