IT Lead

As IT Lead at Forus, you'll be responsible for designing and operating the internal systems that keep our team fast, secure, and productive. You'll oversee our infrastructure across identity, access, device management, and compliance - while also supporting day-to-day IT needs like access requests, device provisioning, and distributed workforce support.

This role requires both systems thinking and hands-on execution. You'll help define foundational IT workflows and tooling as we scale, while also serving as the go-to person for diagnosing and resolving issues across the team. You'll work closely with engineering, operations, and compliance to ensure the environment we're building is robust, secure, and built for scale.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus' success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

If you join, you will:

• Own our internal IT infrastructure - including identity, device, and systems management
• Administer and improve core tools like Google Workspace, Jamf, Zoom, Slack, and Twingate
• Build and automate onboarding and offboarding workflows, reducing manual setup and access errors
• Support a growing distributed workforce - including offsite device logistics, access controls, and endpoint security
• Handle internal access requests and technical escalations with speed and context
• Write and maintain automation scripts and lightweight integrations across internal systems
• Partner with engineering and compliance to support SOC2/HITRUST posture and audit readiness

Do you have experience in Zoom?, * 4-8 years of experience in IT operations, internal systems, or infrastructure support

• Deep familiarity with Google Workspace administration and device management (Jamf, MDMs)
• Experience with cloud IAM systems (AWS preferred), and Zero Trust or identity governance tools
• Proficiency in scripting and building automation tools (e.g., Bash, Python)
• Comfort designing workflows and automation to support scale and compliance
• Strong communication and support instincts, with a user-first mindset
• High NPS with your former teammates

$100,000 - $150,000 a year - Full-time, Pulled from the full job description

• Parental leave
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Flexible spending account, We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay.

We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):

• Fully covered medical, vision, and dental insurance.
• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
• Unlimited paid time off (PTO) and 16 weeks of parental leave.
• 401K plan setup, FSA option, commuter benefits, and DashPass.
• Lunch at the office every day and Dinner at the office after 7 pm.

Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Forus (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

Forus is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Compensation Range: $100K - $150K

Forus is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have: * Exponential organic growth: We have product-market fit and are growing rapidly. Forus supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. * An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. * Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster., Forus is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles: * Do the math. Be rigorous, assume nothing. Break problems down and reason from the ground up. * Expand the solution space. Be resourceful and audacious. Resist false constraints and push beyond the obvious before committing. * Spit it out. Speak directly, invite critique, avoid equivocation. We want right answers, not comfortable ones. * Raise the bar together. Hold a high standard for execution, push each other directly, and win as a team.