User Experience Designer

The (REMOTE) User Experience Designer role includes designing digital experiences to be straightforward, efficient, and enjoyable for users. Key responsibilities include conducting research, creating wireframes/prototypes, testing usability, and iterating based on feedback to improve overall satisfaction and meet business goals. Key tasks include user interviews, data analysis, journey mapping, and designing intuitive flows and interfaces, ensuring accessibility and brand alignment., * User Research: Conduct interviews, surveys, and usability tests to understand user needs, behaviors, and pain points.

• Design & Prototyping: Create wireframes, mockups, and interactive prototypes to visualize solutions.
• Usability Testing: Test designs with users to find issues and validate solutions.
• Collaboration: Work with developers, product managers, and other stakeholders to implement designs.
• Iteration & Analysis: Analyze user data and analytics post-launch to make continuous improvements.
• Design Documentation: Create and help maintain structured design documentation that captures user flows, interaction behavior, and design requirements, ensuring alignment across Product and Engineering and consistency with design system.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.

Non-Essential Responsibilities

• Execute Company initiatives and other activities requested by supervisor
• Updates job knowledge by participating in educational opportunities.
• Contributes ideas on ways to optimize or improve the team, the department, and the Company, * Work is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met.
• Functions independently within broad scope of established departmental policies/practices; generally refers specific problems to supervisor only where clarification of departmental operating policies/procedures may be required.

California Residents

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Do you have experience in Web accessibility?, Do you have a Bachelor's degree?, * Bachelor's Degree UX Design, Visual Design, Interaction Design, Experience Strategy, Content Strategy Design Research, Accessibility preferred

• Equivalent combination of education & experience

Professional Experience

• 2+ Years Designing web experiences for mobile, tablet, and desktop required

Competencies & Knowledge

• Figma: Figma Design and Prototyping
• Usability Testing: Qualitative research methods
• Visual Design: User Interface (UI) Design
• Accessibility: Designing for ADA compliance
• A/B Testing : Quantitative research methods
• Design: User Experience (UX) Design

United States Hybrid work $74,000 - $85,000 a year - Full-time, Pulled from the full job description

• On-the-job training
• Health insurance
• 401(k) matching
• Employee discount
• Dental insurance
• Opportunities for advancement, * Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on- demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories, Competitive $74,000 - $85,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability