IT Support F/M in Frankfurt, Germany Starting 01/10/2026

• Provide technical assistance to employees or customers regarding Hardware Software and Network issues.
• Troubleshoot and resolve technical problems via Phone, E-Mail, Chat or in Person.
• Install configure and maintain Computer Systems, Software, Printers and other IT Equipment.
• Perform System Updates, Patches and Upgrades.
• Manage user accounts and permissions.
• Monitor IT Systems to identify potential issues and ensure smooth operations.
• Document issues and solutions in Ticketing Systems.
• Set up Workstations for new employees (Hardware, Software, Accounts).
• Complete required security documentation and ensure all items are correctly labeled.
• Ensure IT security compliance such as applying security policies and monitoring for risks.

Do you have experience in Technical support?, Do you have a Master's degree?, * Location: Must be located in Frankfurt or near by and be able to travel to various locations (Berlin,Munich)

• Education: Bachelors Degree in Computer Sciences or related field.
• Expierence: Previous experience in help desk or technical support is preferred.
• Skills: Strong problem-solving abilities, Strong communicaton skills and the ability to work under pressure.
• Basic knowledge of remote support Tools (TeamViewer, RDP, Anydesk)

At Newrest, we move forward thanks to those who get involved, take initiative, and strive to improve. Join a dynamic team with an entrepreneurial and energetic mindset, where decisions are made quickly without fear of failure. At Newrest, everyone contributes to the growth of the Group. Here, hands-on experience counts: even the CEO pushes trolleys. About Newrest Newrest, a specialist in catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering "Unlimited" spirit, the Group operates in 53 countries with 60,000 employees. Our services cover a wide range: airline catering, buy-on-board and duty-free services, restaurants, remote living facilities, railway catering, airport and highway concessions, as well as comprehensive Facility Management solutions. More than just a company, Newrest is a true family, with 97% of its capital owned by over 700 employees. Our activity in Germany : * Main activity : Airline Catering * Key clients: United Airline, LATAM, Saoudia, Egypte Air… * Headcount : 600 people