Global Service Operations Systems Lead

We are looking for a senior hands-on systems builder who will design, develop, and own the tooling ecosystem required to operate and measure a global Services business.

This role combines:

• Low/No-Code solution architecture
• Database design
• API integrations
• Services taxonomy modeling
• Cross-functional alignment with Offering Managers, Finance, CRM/ERP teams

This is not a pure developer role.

This is a systems thinker who can translate service portfolio logic into structured, measurable data models

As the Global Service Operations Systems Lead, you will:

Build and own the operational tooling backbone for Services including:

• Services SKU & Project Code Taxonomy modeling
• Data structures enabling margin transparency & performance tracking
• Tooling for offering lifecycle management
• Integration between Services SKUs and CRM/ERP systems
• Reporting structures that allow scalable business measurement

• 2+ years experience in:

• Systems architecture
• Low-code solution development
• Database modeling
• API integrations

• Experience in Services or recurring revenue business preferred
• Experience in multi-country / multi-entity environments a plus

Strong knowledge of:

• Low Code / No Code Environments
• Database concepts (relational modeling, normalization, keys)
• REST APIs, JSON, authentication flows

Ideal additional programming skills (vibe coding)

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential., We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.