IT End-User Support
Role details
Job location
Tech stack
Job description
preserving the smooth operation of the internal Network as well as providing customer service to the employees in order to ensure quality in our IT infrastructure and support to end-user based in SLAs of response and quality of service.Every day is different in IT! You'll be a motivated and detail-oriented individual, ready and willing to get involved in all areas of the business and its ever-changing projects.As our IT End-User Support, you'll get to: Installation, configuration, and administration of Windows equipment (S.O, deployment, configuration and administration of MS Office, Printing, etc.).TCP / IP networks and networking in general (Switching, Access point, Firewall, Routing).Windows server administration (active directory and privileges).O365 administration (AAD & ecosystem).User support / incidents (Zendesk ticketing).Propose and coordinate changes to improve systemsBasic knowledge in technologies like R, Python, SharePoint and Power Automate are appreciated.A, bachelor's
Requirements
degree, preferably in computer science or another relevant fieldAt, least 2 years' experience in international companyKnowledge of SQL Server, MySQL and SQL language database administration is desirable.Knowledge of IIS and Apache Web serversKnowledge of scripting languages (PowerShell, Visual Basic, Perl, etc.)Experience on Amazon (AWS) or Azure PlatformsKnowledge in monitoring solution is desirableKnowledge on Fortinet solution would be a plusWordPress knowledgeCybersecurity (encryption and secure transmissions)Excellent written and verbal communications skills in English and Spanish, any other European language will be considered an asset.Strong interpersonal skillsStrong analytical mind-set. Detail oriented can-do spiritAppetite to go the extra-mileAbility to multi-task, organize and prioritize work Are you looking for a new challenge in your career? Do you want to join a growing, dynamic and engaged international company with perspective for significant
Benefits & conditions
growth? If so, we have the perfect opportunity for you! We are looking for talented professionals who want to work in a hybrid working model, where you can enjoy the best of both worlds: three days in the office and two days at home. You will also benefit from a competitive compensation package that rewards your performance and skills. As part of our team, you will collaborate with colleagues from different countries and backgrounds, sharing your expertise and learning from theirs. You will work in a modern, open plan office in a beautiful building in central Madrid, close to transport hubs. And you will have access to complementary fruit, tea and coffee to keep you energized throughout the day.In addition, we offer attractive employee benefits, including Cobee for social benefits and flexible compensation, as well as Wellhub, a platform designed to support your well-being and promote an active, healthy lifestyle. If this sounds like the ideal job for you