System Manager Active Monitoringsystem WSQM

In the department of 'Customer Experience' we are responsible to keep the quality of our cellular mobile network throughout Germany at the highest level and to always be one step ahead of the competition. To reach this target we focus on mobile service monitoring with the active E2E service quality monitoring system 'WSQM (Wireless Service Quality Monitoring)' to increase the quality for our customers.

Activity description and concrete tasks:

• Development, deployment and operation of the WSQM E2E active service monitoring system

• Ensuring system availability, stability, and performance

• Error analysis and resolution

• Realize interfaces and data connection

• Automated provision e.g. with Ansible

• Implementation of updates, patches, and system upgrades in coordination with the system manufacturer

• Creation and maintenance of operational documentation, concepts, and process descriptions

• Coordination of internal service providers and technical partners for system integration and support

• Extensive experience in the operation and administration of operational support systems (OSS), e.g., for monitoring, fault, configuration, or performance management

• Strong expertise in:

• Network technologies (IP, IPSec, SNMP, HTTP, SubNeting, Routing, v-LAN, etc.)

• Operating systems (Linux, Bash- and Perl-Scripting)

• Databases (SQL)

• Interfaces (REST, XML, JSON)

• Ansible (Scripting and Debugging)

• Nagios and CheckMK (Custom Monitoring Scripts, OAM)

• Good Cellular Network Skills

• Structured and independent work style as well as a high sense of responsibility

• Good team player

• Good communication skills

• Hybrid work model (teleworking/on-site).
• Flexible schedule.
• Continuous training: Preparation for certifications, access to Coursera, weekly English and German classes...
• Flexible compensation plan: health insurance, meal vouchers, childcare, transport assistance...
• Life and accident insurance.
• More than 26 working days of vacation per year.
• Social fund.
• Free service for specialists (doctors, physiotherapists, nutritionists, psychologists, lawyers...)
• 100% of salary in case of sick leave.

And many more advantages of being part of T-Systems!

At T-Systems, you will find groundbreaking projects that contribute to social and ecological well-being. We want to welcome new talents like you, who bring fresh ideas, different points of view, who accept challenges and continuous learning, to grow and impact society… All this, in a fun way! It doesn't matter when or where you work. It's about doing work that matters to move society forward. For this reason, we will do everything possible to ensure that you have every opportunity to develop by offering you a support network, excellent technology, a new work environment and the freedom to work independently. We support you to constantly grow both personally and professionally, so that you can leave a notable mark on society. T-Systems is a team of around 28,000 people employed around the world, making us one of the world's leading providers of integrated end-to-end solutions. We develop hybrid cloud and artificial intelligence solutions and drive the digital transformation of companies, industry, the public sector and, ultimately, society as a whole.