Systems Engineer Expert
Role details
Job location
Tech stack
Job description
We are seeking an experienced Systems Engineer to support a mission-focused enterprise environment, responsible for administering, optimizing, and maintaining Exchange and Windows infrastructure in both on-premises and Microsoft 365 hybrid environments. The ideal candidate will ensure high availability messaging systems, support complex migrations, and resolve performance and operational issues across enterprise-scale systems., * Administer and support Microsoft Exchange environments in both on-premises and Microsoft 365 (M365) hybrid architectures
- Support migration of Exchange Server environments to Exchange Online (M365)
- Design, implement, and troubleshoot Active Directory architecture, disaster recovery, and performance issues
- Configure, manage, and troubleshoot Database Availability Groups (DAGs) to ensure system availability and resiliency
- Diagnose and resolve Exchange and Windows Server performance issues in enterprise environments
- Communicate technical issues, expectations, and resolution plans to stakeholders in a clear and professional manner
- Develop and execute action plans to resolve complex messaging and infrastructure issues
- Maintain system documentation and support operational best practices for enterprise messaging services
Requirements
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Must have a Top Secret Clearance with Polygraph
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Bachelor's or Master's degree in a related field
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Minimum of 11 years of experience in MS Exchange engineering and Windows infrastructure
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Strong experience with Active Directory architecture, design, disaster recovery, and troubleshooting
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Experience managing Exchange Server and Microsoft 365 hybrid environments
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Proven experience with Database Availability Groups (DAGs)
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Strong troubleshooting and performance analysis skills for Exchange and Windows Server environments
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Ability to work independently with minimal supervision
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Strong problem-solving and technical issue management skills, including stakeholder communication and execution of remediation plans
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Experience with SecDevOps principles and iterative development environments
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Experience with ServiceNow or similar ITSM tools
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Experience with Authorization & Accreditation (A&A) and System Security Plan (SSP) documentation processes
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Experience providing Tier 3 and Tier 4 technical support
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Experience with Agile development methodologies and DevSecOps toolsets (e.g., Jenkins, Git, Docker, Kubernetes)
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Familiarity with programming languages such as Java, C++, C#, Python, or Perl
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Ability to automate tasks using PowerShell scripting
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Microsoft certifications in administration, engineering, or Azure technologies preferred
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Strong analytical, troubleshooting, communication, and documentation skills
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Self-starter with ability to manage multiple priorities
Preferred Qualifications:
- Experience with SecDevOps practices and iterative development environments
- Experience with ServiceNow or similar IT service management tools
- Experience with Authorization & Accreditation (A&A) and System Security Plan (SSP) documentation processes
- Experience providing Tier 3 and Tier 4 technical support in enterprise environments
- Experience working in Agile development methodologies and sprint-based delivery teams
- Familiarity with programming languages such as Java, C++, C#, Python, or Perl
- Experience with DevSecOps toolsets including Jenkins, Git, Docker, and Kubernetes
- Microsoft administration or engineering certifications, including Azure certifications, preferred
- Strong experience in automation using PowerShell scripting
- Strong analytical, troubleshooting, communication, and documentation skills
- Self-starter with ability to manage multiple concurrent priorities