Enterprise Application Analyst I

Summary of Position: Performs routine business analysis work. Work involves gathering, developing, and documenting user requirements; reviewing, assessing, and developing processes to support department-level functions; creating and validating automated reports and processes based on user input and testing; assisting with post-implementation support for systems; and providing support for the systems development life cycle. Works under moderate supervision and may supervise student employees. Capable of handling multiple, Essential Duties/Responsibilities: * Gathers, analyzes, and documents user requirements, business processes, and problems to automate or improve existing systems.

• Elicits and documents business needs for new systems.

• Analyzes program policies and procedures to determine their effect on automated systems and system functional areas.

• Serves as a liaison by providing consultation, documentation, and direction to other areas regarding analysis, design, configuration, testing, and policy implementation within all systems.

• Develops and/or reviews complex system documents to convey business requirements and support efficient system design.

• Develops, documents, and revises system design procedures, test procedures, and quality standards.

• Works on tasks including project or functional requirements, functional design, functional configuration, testing, and documentation.

• Writes complex code to load ERP information into third party applications and upon return via approved methods.

• Creates, diagnoses, and repairs application chain processes following guidelines and approved methods.

• Works with other Analysts for primary and backup functions of multiple processes and applications.

• Works closely with other functional areas to provide guidance and subject matter expertise in regard to their critical processes.

• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.

• Supports, promotes, and develops university student enrollment and retention initiatives.

• Any other duties assigned within the position classification area. Marginal Duties/Responsibilities: * Work closely with other IT staff at peak times for coverage of systems and services.

• Work closely with other IT staff to coordinate and schedule system onboarding, maintenance, and sunsetting of various systems.

• Lift, move and relocate computer network equipment.

• Assists in mapping business processes using basic mapping methodologies.

• Assists in making recommendations for the selection of technology solutions to align with business strategies.

• Assists in the design, development, and implementation of data reporting and business intelligence systems.

• Assists in the design, development, and implementation of third-party systems integrations into the university ERP solution.

• Provides basic procedural and technical guidance to functional areas regarding technology usage and management.

• Performs complex data analyses and reporting.

• Write complex queries and procedures in PL/SQL, requiring experience with relational databases.

• Write complex procedures using various university-approved methods for the purpose of transferring data securely.

• Works with other lead workers to facilitate technology needs in their respective areas to support the university's function.

• Works to stay current on technologies in the field of information technology, specifically in higher education.

• Attend conferences and report back key findings and initiatives seen amongst other vendors and industries.

• Assist with mentoring, teaching, and guiding student employees.

• Administers various hosted and onsite applications across various platforms to ensure confidentiality, integrity, and availability.

• Assists in developing, maintaining, and administering access management controls across the university for various systems with the intention provisioning and removal user accounts in a timely fashion for security. Skills and Abilities: * Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences. Required Documents:

• Cover Letter

• Resume

• Unofficial Transcript 1

Optional Documents

projects at once and can work well with a team of both IT and functional users. The university is unable to sponsor or take over sponsorship of an employment visa at this time. Position Type: Staff Required Education: Associate's degree in a related IT field. Required Work Experience: At least 6-12 months in a business analyst or similar position. Required Licenses and Certifications: Physical Demands:

• Office Environment
• Bending
• Carrying
• Moving
• Sitting
• Lifting
• Pulling/Pushing
• Standing

Additional Education/Experiences to be Considered: Bachelor's degree in a related IT field Experience in Ellucian Banner Experience with WebFocus Experience with SQL Experience writing reports, Special Instructions to Applicants: Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of an unofficial transcript of Bachelor's degree in a related IT field. Transcript must include Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.