QA Specialist - Data Center

At Black Box, quality is not an afterthought-it's built into everything we do. The Quality Analyst plays a critical onsite role ensuring Black Box projects meet or exceed industry codes, client expectations, and internal Quality Management System (QMS) standards. This position serves as the site-level quality point of contact, partnering with field teams, leadership, clients, and subcontractors to embed quality into daily execution from project start through closeout. If you are detail-driven, technically minded, and passionate about continuous improvement in high-impact construction environments, this role offers the opportunity to shape quality outcomes that matter. What You'll Do Safety, Values & Culture

• Make safety the top priority by following all Safe Work Practices, company Safety Programs, and client site policies to ensure accident-free operations every day.

• Promote and model Black Box Core Values to strengthen company culture and project execution standards.

Quality Leadership & Program Execution

• Serve as the site-specific Black Box quality "point person," overseeing execution of quality program elements throughout the full project lifecycle.

• Develop, implement, deploy, and train the Black Box Quality Management System (QMS) in alignment with corporate program structures and site requirements.

• Develop and execute a QA tactical implementation plan that promotes quality awareness and drives consistent behaviors across the site.

• Confirm all quality-related activities comply with industry codes, client requirements, and general contractor standards.

Inspections, Audits & Risk Management

• Monitor and inspect operations impacting quality to verify compliance with customer, industry, and internal standards.

• Coordinate and perform timely quality inspections based on production status and risk assessment aligned to the project schedule.

• Issue, document, track, and collaborate with project teams to close nonconformance reports (NCRs); analyze trends to identify recurring issues.

• Conduct corrective action verification audits for nonconforming work.

Training, Coaching & Collaboration

• Train and coach QA Specialists and internal project staff on effective quality integration within daily workflows.

• Facilitate quality-focused communication with internal teams, subcontractors, clients, and external partners to proactively prevent issues.

• Collaborate with Black Box program leaders and client/GC representatives to integrate applicable quality requirements into both Black Box QMS and customer quality programs.

Documentation, Analytics & Continuous Improvement

• Partner with subject matter experts to develop technical installation standards, procedures, and quality documentation.

• Develop, maintain, and deploy quality tools that reinforce a strong quality culture across the jobsite.

• Generate and analyze quality data and metrics to measure performance, assess risk, and support informed decision-making.

• Ensure quality standards, processes, and updates are clearly communicated to all relevant stakeholders.

Do you have experience in Technical writing?, * Strong understanding of construction quality principles, industry codes, and client quality expectations.

• Proven ability to lead quality initiatives in active construction or technical project environments.

• Excellent communication, facilitation, and technical writing skills.

• Analytical mindset with the ability to interpret data, identify trends, and drive corrective actions.

• Collaborative, proactive approach with the confidence to influence quality outcomes across disciplines.

Education & Experience

• Bachelor's degree in Construction Management, Engineering, or a related field preferred (Relevant experience may be considered in lieu of degree).

Certifications (Preferred)

• OSHA 30-Hour Certification (Must be obtained within six (6) months of hire if not already certified)

• ASQ certifications: CQT, CQM, and/or CQE

• BICSI certifications such as IN225, IN250, TE350, DCDC, and/or RCDD

Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries. We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide. We value innovation, ownership, transparency, and continuous growth-both in our business and our people. When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.