Help Desk Analyst

Insight Global
Nashville, United States of America
10 days ago

Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Nashville, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Software Applications
Azure
Information Systems
Data Transmissions
Microsoft InTune
Computer Equipment
Information Technology
Laptops

Job description

Provide computer support to internal and external users of the company's information systems. The scope of this position applies to all affiliated companies.

Imaging and profiling laptops

Tablet deployment

Provide user support to associates on all company owned equipment and all company implemented Information Systems, performed daily.

Provide hardware troubleshooting services for all desktop PC's, laptop computers, Personal Digital Assistants, printers and other peripherals.

Level 1 and 2 support

Maintenance services for hardware

Data transfer, backup & system installation for new computer equipment

Provide productivity application software support to staff in the local & field offices

Assist with software installation & customization for end users

Requirements

College Grad with an internship OR 1+ year of experience with imaging

Bachelor's degree in Computer Science.

Windows imaging experience.

HP, Dell

Windows 10 and 11 and M365

People person with corporate professionalism Active Directory

Healthcare experience

Knowledge of Intune or Azure

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